Software Engineer

Job Description At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role As an Engineer in Cloud Engineering, you will be a key engineer in the development of observability telemetry architecture and systems that span multiple clouds. You will work on software initiatives, rapid POCs, analysis of software products, and real-time multi Petabyte high throughput low latency applications. - Support engineers and project managers in rapid development and deployment - Troubleshoot production issues by engaging support teams and assist in the resolution of issues; formulate action plan; interpreting the results to determine further action; perform root cause analysis to prevent future occurrence of issues, and create/update support Runbooks - Drive both high level and detailed design, conduct design reviews, and feature implementation - Actively participate in the design of new systems and the redesign of existing systems to meet product requirements, changing needs - Engage and work with cross-functional leaders to understand and help define business principles, goals and strategy within scope of responsibility - Communicate to senior leaders with regard to strategy direction and changes - Perform Rapid POCs to prove software initiatives and validate ideas for large multi cloud observability platform deployments Minimum Qualifications - Experience 1 -3 Years - Strong grasp of data structures and algorithms - Good experience in Java with extensive understanding of the JVM and garbage collectors and JVM memory model - Knowledge in designing and implementing large scale distributed data intensive platforms with high resiliency, availability, and reliability - Some experience in maintaining high throughput, low latency applications - Strong written, verbal communications, presentation skills, leadership, problem solving and analytical skills - Proven collaboration skills along with the ability to influence without authority - Bachelor's Degree in Computer Science, Computer Science Engineering, or related field required; Advanced Degree preferred Preferred Qualifications - Knowledge with micro services architectures and service mesh technologies - Knowledge configuring and administering EKS clusters in AWS - Knowledge of observability concepts and troubleshooting experience - Knowledge of monitoring and logging solutions like CloudWatch, Infrastructure as code like Terraform and Helm - Knowledge of large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment - Must have a good understanding of cloud concepts (Storage /compute/network) - Experience with Git and GitHub - Experience with code build and deployment using GitHub actions, and Artifact Registry - Knowledge in developing and maintaining technical documentation, ADRs, and runbooks We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: - Competitive base salaries - Bonus incentives - Support for financial-well-being and retirement - Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) - Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need - Generous paid parental leave policies (depending on your location) - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) - Free and confidential counseling support through our Healthy Minds program - Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.