Head of IT Infrastructure Services

2 weeks ago

Hyderabad, Telangana, India Cubic Corporation Full time
Job Description

Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Head of IT Infrastructure Services

Job Summary:

We are seeking a highly experienced and strategic Head of IT Infrastructure Services to oversee our global IT infrastructure business across CTS. They will be responsible for the strategic planning, day to day operations, delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of our CTS customers.

The ideal candidate will be responsible for managing cloud environments, network systems, virtualization platforms, security operations, and data centers to ensure seamless IT service delivery and quality compliance to industry standards and regulations. This role requires strong leadership, technical expertise, and a proven track record in designing, implementing, and maintaining a robust IT infrastructure.

Key Responsibilities:

Infrastructure Strategy & Management

- Define and implement the IT infrastructure roadmap, aligning with business objectives.
- Oversee end-to-end infrastructure services, including cloud management, virtualization, and system monitoring.
- Ensure high availability, performance, and scalability of IT systems.

Cloud & Virtualization Management

- Lead cloud strategy and operations across public, private, and hybrid environments.
- Manage virtualization technologies such as VMware, Hyper-V, or similar platforms.
- Optimize cloud costs and resources while ensuring compliance and security.

Network & Data Center Management

- Oversee the design, implementation, and maintenance of network architecture.
- Manage data center operations, ensuring optimal performance, redundancy, and disaster recovery.
- Ensure secure and resilient network connectivity across all locations.

End-to-End System Monitoring & Lifecycle Management

- Implement comprehensive monitoring solutions to proactively identify and resolve system issues.
- Manage IT asset lifecycle, from procurement to decommissioning, ensuring compliance with industry best practices.
- Automate infrastructure processes for improved efficiency and reliability.

Security Operations & Compliance

- Ensure IT security policies, frameworks, and best practices are implemented and maintained.
- Work closely with cybersecurity teams to mitigate risks and enforce compliance standards.
- Drive incident response and disaster recovery strategies.

Leadership & Team Management

- Lead, mentor, and develop the infrastructure services team.
- Collaborate with cross-functional teams within services and the wider CTS organization to drive IT innovation and efficiency.
- Work closely with Services COEs and Customer Success to embrace and implement best practices, ensuring global consistency and standardization in service delivery.
- Lead AOP (Annual Operating Plan) planning, drive cost efficiencies, and ensure financial targets are met while maintaining high service standards.
- Leads IT Infrastructure specialists in multiple global locations ensuring alignment to strategy and daily operations.

Required Qualifications & Skills:

- Bachelor's/Master's degree in Computer Science, Information Technology, or a related field.
- 12+ years of experience in IT infrastructure management, including at least 5 years in a leadership role.
- Strong expertise in cloud technologies (AWS, Azure, Google Cloud).
- Experience in network management, virtualization, and data center operations.
- Knowledge of IT security frameworks (ISO 27001, NIST, CIS).
- Proven ability to lead large-scale IT projects and teams.
- Strong problem-solving and decision-making skills.
- Excellent communication and stakeholder management abilities.

Preferred Certifications:

- AWS/Azure Certified Solutions Architect
- VMware Certified Professional
- ITIL Foundation Certification
- CISSP / CISM (Security Certification)

Worker Type:

Employee

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