Service Engineer

Are you in for a big challenge like contributing to the success of new global company Epiroc is the company demerged from Atlas Copco in April 2018 with shareholders and stock exchange approvals Epiroc is a leading global productivity partner to the mining infrastructure and natural resources industries Epiroc stands for innovation commitment and collaboration which is the speed to market industry leadership the passion to help customers succeed and a close partnership for deep understanding of the needs We clearly aim to be our customers first choice Service Engineer - Zawar Mine Key Responsibilities Safety Health Environment SHE Promote a culture of safety health and environmental responsibility Enforce housekeeping and minimize fluid oil leaks to prevent contamination Promote Take 5 SHE reporting and the 5S program Lead by example in safety and uphold Epiroc values Technical Operational Support Provide mechanical and electrical support for scheduled and breakdown repairs Ensure effective repair and performance of all contract equipment Drive asset optimization preventive maintenance compliance and equipment performance Availability MTTR MTBF meters drilled Deliver accurate data for equipment cost models and planning tools Contract Service Management Assist in managing the Epiroc India contract to deliver first-class service Educate the team on contract management and ensure compliance Review contract performance regularly to align with customer needs Ensure service delivery meets stakeholder expectations and timelines Align services with Epiroc guidelines and contractual obligations Team Development Leadership Develop team competence and confidence to meet industry benchmarks Ensure technicians have SL1 SL2 certifications and OEM SOP training Implement mentoring and learning validation processes Take personal accountability for development and contribute improvement ideas Encourage work-life balance and uphold Epiroc values Continuous Improvement Innovation Promote Kaizen and innovation in work procedures Stay updated with industry best practices and adapt them to EMIPL models Communicate and implement improvements effectively Strive for benchmark practices and cutting-edge technology Stakeholder Customer Engagement Build proactive internal and external relationships Maximize customer availability reliability and profitability Ensure accurate monthly client charges with proper documentation Clarify stakeholder needs and manage expectations Qualifications Degree Diploma in Mechanical Electrical Engineering Minimum 2-4 years of relevant experience must have handled a team of at least fifteen trade people Experience in Underground drill jumbo and production drill Exposure to working in a large contract Environment Demonstrable understanding of equipment costs and operating influences on costs Exposure to reliability engineering Knowledge of maintenance and troubleshooting Good communication skills oral written Sound report writing skills Financial acumen and understanding of cost implications and costing models Understanding equipment reliability and availability requirements and implications Solid ability to plan and organise work Demonstrate diagnostic and troubleshooting skills Ability to work through others to achieve goals and objectives Conflict management skills Sound customer liaison and negotiation skills Skills Competencies Strong personality able to work independent Result oriented with strong ability to execute Well organized Systematic Ability to communicate effectively with people at various level of organization Strong written oral interpersonal communication skills including communication with non-technical people Location Zawar Mine Udaipur Rajasthan INDIA Why should you apply for this position We provide opportunities for personal growth interesting tasks development programs and the ability to move to different positions Our employees like us there is a friendly atmosphere we work in pleasant and modern environment We give our colleagues the opportunity to uphold their own ideas The last date of application is 21st September 2025 It all starts with people The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population To succeed we need to speed up the shift towards more sustainable mining and construction industries We at Epiroc accelerate this transformation together with customers and business partners in more than 150 countries by developing and providing innovative and safe equipment digital solutions and aftermarket support All new thinkers are welcome We are looking for those who want to develop grow and dare to think new In Epiroc we attract develop and retain diverse talent valuing authenticity and unique perspectives driving our spirit of innovation We foster an inclusive culture where diversity isn t just a goal but a part of our values and way of working This is how we do business for a sustainable future Learn more at www epiroc com