Vendor Support Specialist

1 week ago

Hyderabad, India Cloudxtreme Technologies Private Limited Full time

Job Description Role & Responsibilities: - Serve as the primary point of contact for vendor-related inquiries and support. - Monitor vendor performance and ensure compliance with SLAs. - Coordinate with internal departments to resolve vendor-related issues. - Track and report on vendor metrics and performance indicators. - Assist in onboarding new vendors and maintaining vendor documentation. - Ensure timely processing of vendor invoices and payments. - Collaborate with procurement and legal teams on vendor contracts and renewals. - Maintain accurate records of vendor interactions and service issues. - Support audits and compliance reviews related to vendor management. - Identify opportunities for process improvements in vendor support operations. Preferred candidate profile: - 2 years of experience in vendor management or support roles. - Strong communication and interpersonal skills. - Excellent organizational and documentation abilities. - Proficiency in Microsoft Office and vendor management systems. - Ability to multitask and prioritize in a fast-paced environment. - Attention to detail and commitment to accuracy. - Experience working with cross-functional teams. - Understanding of procurement and contract management processes. - Customer service orientation and problem-solving mindset. - Availability to work U.S. hours.

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