International Voice

4 weeks ago

Bengaluru Pune, India Kvc Consultants Ltd Full time

Job Description We are seeking enthusiastic individuals for the International Voice / Blended role at KVC Consultants Ltd. In this position, you will be responsible for providing exceptional customer support to our international clients, primarily through voice interactions, with the flexibility to also handle chat or email communications as needed. Roles and Responsibilities: - Handle incoming and outgoing calls from international customers, addressing inquiries, providing information, and resolving issues effectively and courteously. - Provide support through non-voice channels (chat/email) as per business requirements, ensuring consistent quality across all communication mediums. - Actively listen to customer needs, empathize with their situations, and offer accurate, comprehensive solutions. - Troubleshoot and resolve customer concerns efficiently, escalating complex issues to the appropriate department when necessary. - Maintain detailed and accurate records of all customer interactions and transactions in the designated system. - Adhere strictly to established guidelines, procedures, and quality standards for all customer interactions. - Continuously learn and adapt to new product information, system updates, and process changes. - Strive to achieve first-contact resolution whenever possible, ensuring high customer satisfaction. Skills Requirement: - Excellent verbal communication skills in English, with a clear and neutral accent suitable for international communication. - Strong written communication skills in English for chat and email interactions. - Excellent listening and comprehension abilities. - Proven problem-solving skills to address customer concerns effectively. - Customer-focused mindset with a commitment to providing high-quality service. - Ability to work in a fast-paced and dynamic environment, adapting to changing priorities. - Basic computer proficiency and ability to navigate various software applications. - Strong interpersonal skills and a professional demeanor. QUALIFICATION: - Bachelor's degree or equivalent practical experience.

  • International Voice Process

    2 weeks ago

    Pune, India Turnaround International Ltd Full time

    gent Requirement for International Voice process - Salary -depend on last CTC and Interview - Good communication skills required - Exp - 1-3 (Should have exp in BPO /KPO/ any calling field - Shift - Nightshift (work from office) - Working days - Mon - fri - Qualifications - 12 th and above /Diploma or graduate - Location - Magarpatta - Health insurance...

  • Opening for International Voice Process

    5 hours ago

    Pune, India Turnaround International Full time

    **Urgent Requirement for International Voice process** - Salary -depend on last CTC and Interview - Good communication skills required - Exp - 1-3 (Should have exp in BPO /KPO/ any calling field - Shift - Nightshift (work from office) - Working days - Mon - fri (Rotational Off) - Qualifications - 12 th and above /Diploma or graduate - Location - Magarpatta -...

  • Vacancy for International Voice Process

    5 hours ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • Vacancy for International Voice Process

    2 weeks ago

    Pune, India Turnaround International Ltd Full time

    Urgent Requirement for International Voice process - Salary -depend on last CTC and Interview - Good communication skills required - Exp - 1-3 (Should have exp in BPO /KPO/ any calling field - Shift - Nightshift (work from office) - Working days - Mon - fri - Qualifications - 12 th and above /Diploma or graduate - Location - Magarpatta - Health insurance...

  • Vacancy for International Voice Process

    5 hours ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • Vacancy for International Voice Process

    4 days ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • International Voice Process

    1 week ago

    Pune, India FLY Consulting Services Full time

    Company Overview FLY Consulting Services is a renowned staffing firm in Hyderabad, aligning top talent with businesses in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. We specialize in creating ideal partnerships between employers and candidates with customized staffing solutions. Job Overview Be a part of our International Voice Process team in Pune!...

  • International Voice Process Executive

    2 weeks ago

    Bengaluru, India International Center for Strategic Alliances Full time ₹ 21,000 - ₹ 36,000

    Job Title: International Voice Process ExecutiveLocation: BangaloreDepartment: Customer Support / BPO / Call CenterJob Type: Full-TimeShift: Night Shift / Rotational (based on process)Experience: 0-3 YearsEducation: HSC / Graduate / UndergraduateJob Summary:We are looking for dynamic and customer-focused individuals to join our International Voice Process...

  • Requirements for International Voice Process

    6 days ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process & Lead generation** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Weekoff )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: - **Only two...

  • International Voice Process Executive

    1 week ago

    Bengaluru, India International Center for Strategic Alliances Full time

    Job Title: International Voice Process Executive Location : BangaloreDepartment : Customer Support / BPO / Call CenterJob Type : Full-TimeShift : Night Shift / Rotational (based on process)Experience : 0-3 YearsEducation : HSC / Graduate / Undergraduate Job Summary: We are looking for dynamic and customer-focused individuals to join our International Voice...