▷ (Apply in 3 Minutes) Senior Executive Operations Management
4 weeks ago
Job Description
Designation: Senior Analyst Operations & Resource Management
Work timing: 11am - 8 pm
Location: Bangalore (Hybrid- 3 days from office)
ABOUT THE ROL
EThe business operations team at iQuanti executes key elements of our revenue cycle management, cost management, operations supporting client delivery (resource planning, scheduling etc.) and CRM operations. This is a business-critical function that supports the rapid growth and scaling of iQuanti. We are looking for a talented individual to join the business operations team and help standardize and set up our business processes for scale
.
ABOUT THE COMPA
NYFounded in 2008, iQuanti is a digital marketing and analytics firm that ignites powerful and predictable digital marketing performance for global brands with an approach rooted in data science and deep vertical knowledge. iQuanti offers a unique blend of channel management services, strategic consulting expertise and proprietary product offerings to empower brands to exceed their customer acquisition, engagement, and conversion goals. Our services include Analytics & Reporting, Holistic Search Marketing (SEO/SEM/Paid Media), Content Marketing & Optimization, Conversion Rate Optimization & User Experience Design & Web & Mobile Development. More information about us can be found at www.iquanti.co
m.
RESPONSIBILIT
- IESBring in best practices in resource management, scheduling, and forecasting of resource requiremen
- ts.Set up processes and methods which ensure flawless execution of business operations functi
- on.End-to-end ownership of resource allocation for all incoming & active projects in the organization, and configuration of the same on Ruddr/Mond
- ay.Set up & execute a process to ensure all incoming projects are staffed with required roles and forecast hiring needs to leadersh
- ip.Collaborate with the sales & engagement management for validation of resource plans on all open & upcoming client wo
- rk.Rapidly develop understanding of our resource management tool features & capabilities (Ruddr/Monda
- y).Perform the sync up of CRM (Salesforce) pipeline with Ruddr platform on a weekly bas
- is.Own assignment of employees to engagement based upon their skills, abilities & availability. Collaborate with Solution Team for inputs on skill mat
- ch.Work closely with the Talent Acquisition Manager to balance hiring with staffing nee
- ds.Communicate with Engagement Managers to ensure employee availability by analyzing mobilization/ demobilization plans, time off, e
- tc.Generate & publish resource requirement forecasts & utilization reports to leadership teams periodical
- ly.Run weekly resource meeting and facilitate resourcing issues / conflict resolution with Engagement team and appropriate department hea
- ds.Provide and maintain agency resource status - liaising with cross discipline team leads to provide accurate updates of resource nee
- ds.Perform other duties as assign
ed.
QUALIFICA
- TIONSBachelor's degree or hi
- gher.Prior work experience or background in resource management prefe
rred.
REQUIRED
- SKILLSUnderstanding of services business and key revenue/ cost levers, metrics of utilizati
- on etc.Understanding of resource planning and allocation in services businesses such as consulting, BPO, IT
- ES etc.Strong analytical & planning
- skills.Proven problem solving & decision-making
- skills.Past exposure to resource management in a services company is man
- datory.Quick learner: Pro-active attitude & attention to
- detail.Verbal and written communication skills: Proficiency in E
- nglish.Ability to collaborate with various teams effortlessly, especially with senior lead
- ership.Strong reporting
skills.
iQuanti is committed to diversity and inclusivity in the wo
rkplace.
Interested candidates can apply on the b
elow linkhttps://find.highvalue.team/roles/iquanti/senior-analyst-analyst-resourcing-operations-manage
ment-5939
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