ServiceNow Developer

3 days ago

Ahmedabad Chennai Bengaluru, India Heptarc Technology Solutions Private Limited Full time

Job Description Title- ServiceNow Developer Job Description: - We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate should have a minimum of 9 years of experience in ServiceNow development and possess a deep understanding of the ServiceNow platform. Responsibilities: - Design, develop, and implement solutions using the ServiceNow platform to meet business requirements. - Collaborate with stakeholders to gather requirements and translate them into technical specifications. - Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management. - Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs. - Integrate ServiceNow with other systems and applications using APIs and web services. - Troubleshoot and resolve issues related to ServiceNow functionality and configuration. - Perform system upgrades, patching, and enhancements in accordance with industry best practices. - Create and maintain technical documentation, including design documents, test plans, and user guides. - Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines. - Stay up-to-date with the latest ServiceNow features, enhancements, and best practices. Requirements: - Bachelor's degree in Computer Science, Information Systems, or a related field. - Minimum 10 years of experience in ServiceNow development. - Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management. - Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly. - Experience in integrating ServiceNow with other systems using APIs and web services. - Solid understanding of IT service management (ITSM) processes and best practices. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - ServiceNow certification(s) is a plus. - Ability to work independently as well as collaboratively in a team environment.

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