Service Centre Administrator

3 weeks ago


Surendranagar GJ IN Siddhi Safe Full time

Job Title Service Centre Manger Product Safe Bank Locker A service center manager s responsibilities include Managing the service department Leading and managing the service team including hiring training and performance management Setting standards Establishing and overseeing service standards and procedures Ensuring quality service Ensuring quality customer support and after-sales services Improving customer satisfaction Collaborating with other departments to improve customer satisfaction and service efficiency Providing customer service Providing prompt professional solutions for customer inquiries Building customer relationships Building lasting relationships with customers to ensure repeat customers Staying up-to-date Staying updated on industry trends best practices and emerging technologies Preparing reports Preparing and presenting regular reports to senior management on service performance Identifying opportunities for improvement Proactively identifying opportunities for service improvement Maintaining compliance Developing a working knowledge of industry laws and regulations to ensure compliance Some skills and qualifications that may be helpful for a service center manager include Excellent communication skills Strong leadership skills Exceptional interpersonal skills A bachelor s degree in a relevant topic such as business administration Managerial experience such as a supervisor or assistant manager Computer certifications relevant to applications like Microsoft Office Job Type Full-time Pay 12 000 00 - 17 000 00 per month Schedule Day shift Education Bachelor s Required Experience Customer relationship management 1 year Required Leadership 1 year Required Team management 1 year Required Work Location In person



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