▷ Only 24h Left Customer Sucess Professional

2 weeks ago


Bengaluru, India ricago Full time

Job Description - Responsible for sustaining and growing our business to achieve long-term success by effectively managing client accounts PrimaryResponsibilities - Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquiring a thorough understanding of key customer needs and requirements. - Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. - Serve as the link of communication between key customers and internal teams - Resolve any issues and problems faced by customers and deal with complaints to maintain trust - Anticipating key account changes and improvements. - Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics



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