Senior Service Delivery Manager
4 weeks ago
Job Description Job Description for Service Delivery Manager-AMS Location: Bangalore Only Total Experience:9-12 Years Only. Job Summary: The role involves providing technical support and managing cloud-based consumer data platforms for APAC markets. The consultant will ensure smooth data transactions, maintain high service performance, and drive continuous improvement initiatives. Key Responsibilities 1. Provide technical support for cloud databases and consumer data platforms across APAC. 2. Ensure smooth data transactions between upstream and downstream systems. 3. Monitor service performance and drive SLA compliance. 4. Investigate and resolve incidents; manage problems and escalations. 5. Act as the primary contact for stakeholders, ensuring timely updates and service improvement recommendations. Required Skills 1. Application Management Expertise Experience in managing, upgrading, and supporting cloud-based consumer data platforms. 2. Service Delivery & SLA Management Proven ability to monitor and meet SLA targets with minimal breaches. 3. Incident & Problem Management Strong skills in resolving incidents, conducting root cause analysis, and managing recurring issues. 4. Stakeholder Communication Excellent communication skills for engaging clients, partners, and suppliers. 5. Continuous Improvement Mindset Ability to analyze service data and contribute to process optimization initiatives.
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Senior Service Delivery Leader
2 weeks ago
Bengaluru, India IKEA Full timeJob Description At IKEA, we are committed to transforming the way we manage and deliver services to enhance our co-worker experience and drive operational excellence. We are digitally transforming our technology landscape and related processes to ensure a modern workplace for over 177,000 co-workers across markets utilizing our systems every day. The Service...
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Senior Delivery Manager
2 weeks ago
Bengaluru, India Mphasis Full timeJob Description Job Title: Senior Delivery Manager cum Customer Engagement Manager(AVP Level) Location: Bangalore, India Company: Mphasis Experience Required: 25+ years in top tier IT Services Delivery organization Industry: Financial Services Employment Type: Full-time Role Overview Mphasis is seeking a seasoned and strategic Senior Delivery Manager to lead...
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Senior Service Delivery Manager
1 week ago
Chennai, India 3i Infotech Ltd. Full timeJob Description A Service Delivery Manager for Infrastructure is responsible for ensuring the efficient, reliable, and secure operation of an organization's core IT infrastructure and services. The role combines strategic oversight, vendor and team management, technical leadership, and client relationship management to drive high-quality service delivery in...
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Senior service delivery manager
4 days ago
Bengaluru, India Apexon Full timeAbout Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core...
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Senior service delivery manager
4 days ago
Bengaluru, India Apexon Full timeAbout Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core...
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Senior Service Delivery Manager
6 days ago
Bengaluru, India Apexon Full timeAbout Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core...
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Senior Service Delivery Manager
5 days ago
Bengaluru, India Apexon Full timeAbout Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core...
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Senior Service Delivery Manager
7 days ago
Bengaluru, India Apexon Full timeAbout Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core...
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Senior Service Delivery Manager
4 days ago
Bengaluru, India Apexon Full timeAbout Apexon: Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core...
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Senior Service Delivery Manager
1 week ago
Bengaluru, Karnataka, India HappieHire Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description:Senior Manager – Service Delivery (Infrastructure Services)Experience:15+ Years ExperienceLocation:BangaloreEmployment mode:Full-time, On-siteRole SummaryWe are looking for a highly accomplished Senior Manager – Service Delivery with 15+ years ofexperience in IT Infrastructure and VMware technologies, including leadership of...
