Manager, Account Management

We re a global multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow At HARMAN Automotive we give you the keys to fast-track your career Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity in-depth research and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment safety efficiency and enjoyment About the Role As an Account Manager you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing HARMAN programs for your customer You will ensure adherence to customer expectations and work closely with your customer counterpart s to maintain and grow the existing business with healthy commercials What You Will Do Capture and propagate the commercial voice of customer for ongoing programs Manage commercial agreements and drive customer negotiation for awarded business i e APR CR customer claims Closely track customer satisfaction at all levels and drive course corrections when required Drive to achieve commercial targets revenue EBIT Cash Flow for your customer programs Receive customer change request and lead them through internal approval process Drive continuity of awarded business through program extensions and follow-on programs What You Need to Be Successful Bachelor s Degree in Engineering or Bachelor s Degree in Business Management 15 years of related sales experience with at least 7 years in Automotive Must have a thorough understanding of Automotive OEM s organization and processes Thorough understanding of P L statements business cases and quotes contracts with automotive OEMs Basic technical understanding of Automotive HW and SW systems Bonus Points if You Have Master s degree in Engineering or Business Management Experience working with the applicable customer OEM Work experience at Tier 1 supplier of products such as audio infotainment connectivity and ADAS What Makes You Eligible Be willing to travel up to 30 domestic and international travel Be willing to work in an office manufacturing facility client-site OR This role is eligible to work remotely full-time with occasional trips into the X office location required this could be on 24-hour notice Successfully complete a background investigation and drug screen as a condition of employment What We Offer Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products JBL HARMAN Kardon AKG etc Extensive training opportunities through our own HARMAN University An inclusive and diverse work environment that fosters and encourages professional and personal development LI-KN1 You Belong Here HARMAN is committed to making every employee feel welcomed valued and empowered No matter what role you play we encourage you to share your ideas voice your distinct perspective and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique We also recognize that learning is a lifelong pursuit and want you to flourish We proudly offer added opportunities for training development and continuing education further empowering you to live the career you want About HARMAN Where Innovation Unleashes Next-Level Technology Ever since the 1920s we ve been amplifying the sense of sound Today that legacy endures with integrated technology platforms that make the world smarter safer and more connected Across automotive lifestyle and digital transformation solutions we create innovative technologies that turn ordinary moments into extraordinary experiences Our renowned automotive and lifestyle solutions can be found everywhere from the music we play in our cars and homes to venues that feature today s most sought-after performers while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands Marketing our award-winning portfolio under 16 iconic brands such as JBL Mark Levinson and Revel we set ourselves apart by exceeding the highest engineering and design standards for our customers our partners and each other If you re ready to innovate and do work that makes a lasting impact Important Notice Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an harman com email address We will never ask for payments banking credit card personal financial information or access to your LinkedIn email account during the screening interview or recruitment process If you are asked for such information or receive communication from an email address not ending in harman com about a job with HARMAN please cease communication immediately and report the incident to us through HARMAN is proud to be an Equal Opportunity employer HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers All qualified applicants will receive consideration for employment without regard to race religion color national origin gender including pregnancy childbirth or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics HARMAN attracts hires and develops employees based on merit qualifications and job-related performance 2025 HARMAN International All Rights Reserved If you are using a screen reader and are having problems using this website please call 800 645-7484 for assistance