Voice Process Executive Kick off a career in BPO Here

7 days ago


Chennai, India GS Infotech Full time

Voice Process Executive Kick off a career in BPO Here Job Description Experience/: 3/+ yrs Salary/: Based on Previous Experience Education/: Any Basic Degree Duties/: Call handling/: Strictly follow call scripts and standard operating procedures while professionally and politely managing a large number of incoming and/or outgoing customer calls. Product Knowledge/: To properly respond to client questions, keep up/-to/-date knowledge of the company 's goods, services, and ongoing promotions. CRM Management/: Accurately document all customer interactions, feedback, and resolutions in the Customer Relationship Management CRM system immediately after each conversation. Communication/: Throughout all conversations, keep your tone of voice clear, professional, sympathetic, and captivating. Attendance/: Be on time and adhere closely to the designated shift schedules. Ready to take the leap HR /- Maria



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