Service Team Lead

Job DescriptionAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...

Responsibilities :Team Management (Service FSEs) min 15-20.SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related)Material Management from Hub to FSE.(Fwd and Reverse Logistics).Upselling Skill.Analytical and Data Manager.Trainer Mindset.Criteria :Strong service backgroundIndustry- DTH/Broadband/Consumer Electronics...

Job Title : ServiceNow Lead / Admin Location : Remote (India) | Full-time | Overlap: 4–5 hours PST (9:30 PM–2:30 AM IST) Experience : 7+ years relevant We are hiring a ServiceNow Lead and a ServiceNow Admin to manage and optimize our ServiceNow platform across modules including ITSM, HRSD, FSM, ITOM, and ITAM. The role involves leading system...

Job Description Position Title: Customer Service Education: Graduate / Postgraduate Experience: 10 years Location: Bengaluru Role Description Responsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive...

Job Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...

Job Description About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...

Insurance Support Team Lead RoleAre you a highly motivated and organized individual with a passion for delivering exceptional customer service? We are seeking an experienced Insurance Support Team Lead to join our team.The ideal candidate will have a strong background in insurance, excellent communication skills, and the ability to lead a team of...

Job Description We are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction. Key Responsibilities: - Monitor daily volumes, response times, and customer satisfaction...

DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're...

Job DescriptionDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal...