Trainer

Job Description

Position Title:AM L&D

Reports To:Regional HR

Location:Karnataka Region

RoleDescription:

Taking care of the FMS L&D Trainings in the region

Key Responsibilities:

- To conduct On Site, Off site & On the Job Trainings.
- To Prepare and coordinate for Quarterly & Monthly Training Calendar
- To drive and co-ordinate e-learning for target audience in the region
- To coordinate and update Training Calendar compliance Tracker & Training Execution Compliance tracker every month
- Implement and drive Role Certification Training Programs at sites.
- Maintain, coordinate and update all reports on Monthly Basis
- Coordination and follow up of L & D Trainings / CSTP Trainings and Managerial training programs
- Identify, develop and update the training needs for all services in the SFS/ FMS/Hard FM division in consultation with Regional HR Head.
- Plan and direct all trainings in terms of content, systems and policies in consultation with Regional HR Head
- Implement overall training strategy and calendar as evolved in the region.
- Interact with clients periodically as defined for their feedback on the performance of Sodexo employees
- Research different methods of training and development strategies pertaining to different levels and groups of employees at sites and Office.
- Interact and coordinate with the personnel on-site as well as regional Operations to address all training related issues
- Work closely with the support of all Segment/SO/Transversal Managers to complete training programs successfully
- Complete and maintain training programs and projects within the approved budget and established time frame
- Analyze trends and data to ensure operationally sound training systems
- Implement and follow-up of the training process and effectiveness
- Maintain confidentiality regarding all training material developed and used

Qualifications:

- To be subject matter expert in soft services (Housekeeping) Services preferably with Bachelor of Hotel Management
- Should have overall experience of 2 years to 4 years , preferably with Hotel Industry or Facility Management experience
- Experience of having worked in facilities management environment for minimum 2 years will be an added advantage
- Maintain a well-groomed and professional appearance at all times and participate in scheduled meetings / Con calls
- Ability to interact effectively in a discreet and professional manner
- Ability to work collaboratively
- High customer centric perspective
- Excellent spoken and written communication skills
- Ability to maintain the confidentiality and security of data and information
- Excellent negotiation and presentation skills
- Good comprehension skills
- Ability to think out of the box
- A Proactive attitude
- Attitude of self-improvement
- Systematic & Structured
- Good Computer Knowledge (MS Office, Internet, Operating System, etc.)
- To be subject matter expert in soft services (Housekeeping) and Food Services, preferably with Hotel Management Graduation/Diploma
- Experience of having worked in facilities management environment for minimum 1 years will be an added advantage
- Should have overall experience of 3 years, preferably with Hotel Industry experience
- Willing to travel within & out of city as per requirement.

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