Only 24h Left Manager
3 weeks ago
About The Role
Manager-AR (Training)
About The Role
- Oversee the daily operations of the team
- Responsible for coaching and supporting Leads and Assistant Managers and ensures that the team meets or exceeds their performance.
- responsible for revenue generation, client engagement; maintain client quality and ensure service levels are met on a consistent basis.
- Monitor key performance indicators (KPIs) and productivity metrics to ensure departmental goals are met or exceeded
- Work with support departments to ensure staffing strategies are effectively executed
- Hold team meetings on a regular basis with direct reports.
- Communicate all process and client updates to direct reports within specific timelines and keep record for such updates
- Responsible for day-to-day functional supervision of each team, including productivity of the team, quality %, track absenteeism of the team and encourage team managers to complete performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements.
- Ensure that the team's adherence to QMS and ISMS standards.
Job specifications
- Minimum 10+ years experience in US healthcare
- Strong knowledge in concepts of AR and Training
- Good People Management Skills
- Good Interpersonal Skills
- Good Analytical Skills
- Good Leadership Skills
- Should have good client management Skills
- Graduation is Mandatory
Skills
- Technical Training Project Management Operations Management Business Development Team Building Vendor Management Performance Management Product Development Process Improvement Customer Satisfaction CRM
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