Unified Communications Engineer
2 weeks ago
Job Description The Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organization s voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and network interaction especially in hybrid environments. Engineers work closely with network, security, and operations teams to ensure performance, availability, and security. Key Responsibilities - Engineer and maintain hybrid communication systems including Direct Routing for Teams, 8x8/Fuze voice, and ShoreTel PBX. - Configure and troubleshoot SIP trunking, dial plans, call policies, and call routing logic across platforms. - Conduct packet captures and diagnose call quality issues using tools such as Wireshark and SBC logs. - Collaborate with network engineers to implement or fine-tune QoS, VLAN tagging, and DSCP marking for voice traffic. - Participate in system migrations from legacy PBX to UCaaS platforms. - Build and maintain SBC configurations (Ribbon, AudioCodes) for Teams Direct Routing or SIP trunk integration. - Enforce UC security policies including TLS/SRTP, encryption standards, and E911 compliance. Required Qualifications - 4 7 years of UC or VoIP engineering experience in an enterprise environment. - Strong understanding of VoIP protocols (SIP, RTP, SRTP) and network concepts (QoS, TCP/IP, VLANs). - Experience with Microsoft Teams Voice, 8x8, Fuze, and ShoreTel Director/Connect. - Ability to interpret call flow traces, configure SBCs, and apply performance tuning recommendations.
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Unified Communications Engineer
2 days ago
India, Cochin / Kochi / Ernakulam NOV Full timeJob Description Job Description The Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organization's voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and...
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Unified Communications Engineer
1 week ago
Cochin, Kerala, India NOV Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionThe Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organization's voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and network...
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Unified Communications Engineer
2 days ago
Kochi, India NOV Inc Full timeThe Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organization’s voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and network interaction—especially...
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Apply Now! Test Engineer
2 weeks ago
Ernakulam, India, Cochin / Kochi / Ernakulam Netstratum Technologies Full timeJob Description Netstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions. As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used...
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Mobile Application Architect
4 days ago
India, Cochin / Kochi / Ernakulam Velodata Global Pvt Ltd Full timeJob Description Mobile Application Architect Location: Bangalore (initially will have to work from our Kochi Office, as Bangalore office is yet to open) Role Overview The Head of Digital Applications will drive the design, architecture, and evolution of a unified mobile platform that powers multiple investment and trading journeys under a single experience....
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Test Engineer
2 weeks ago
ernakulam, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Test Engineer
2 weeks ago
Ernakulam, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Test Engineer
1 week ago
Ernakulam, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Test Engineer
1 week ago
Ernakulam, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Test Engineer
2 weeks ago
Ernakulam, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions. As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...