Unified Communications Engineer
2 days ago
The Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organization’s voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and network interaction—especially in hybrid environments. Engineers work closely with network, security, and operations teams to ensure performance, availability, and security. Key Responsibilities Engineer and maintain hybrid communication systems including Direct Routing for Teams, 8x8/Fuze voice, and ShoreTel PBX. Configure and troubleshoot SIP trunking, dial plans, call policies, and call routing logic across platforms. Conduct packet captures and diagnose call quality issues using tools such as Wireshark and SBC logs. Collaborate with network engineers to implement or fine-tune QoS, VLAN tagging, and DSCP marking for voice traffic. Participate in system migrations from legacy PBX to UCaaS platforms. Build and maintain SBC configurations (Ribbon, AudioCodes) for Teams Direct Routing or SIP trunk integration. Enforce UC security policies including TLS/SRTP, encryption standards, and E911 compliance. Required Qualifications 4–7 years of UC or VoIP engineering experience in an enterprise environment. Strong understanding of VoIP protocols (SIP, RTP, SRTP) and network concepts (QoS, TCP/IP, VLANs). Experience with Microsoft Teams Voice, 8x8, Fuze, and ShoreTel Director/Connect. Ability to interpret call flow traces, configure SBCs, and apply performance tuning recommendations. Preferred Certifications Microsoft Certified: Teams Voice Engineer Associate 8x8 Certified Engineer (ACSE) Cisco CCNP Collaboration CompTIA Security+ AudioCodes/Ribbon SBC Certification
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Unified Communications Engineer
2 weeks ago
Cochin / Kochi / Ernakulam, India Rig Technologies Full timeJob Description The Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organization s voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and network interaction...
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Unified Communications Engineer
2 days ago
India, Cochin / Kochi / Ernakulam NOV Full timeJob Description Job Description The Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organization's voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and...
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Test Engineer
2 weeks ago
Kochi, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Test Engineer
2 weeks ago
Kochi, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Test Engineer
1 week ago
Kochi, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Test Engineer
2 weeks ago
Kochi, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions. As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Project Manager
2 days ago
Kochi, India Unified Elevators Pvt Ltd Full timeJob Description Job Summary The Elevator Project Coordinator manages and oversees elevator installation, modernization, and maintenance projects from start to finish. They act as the communication link between the client, contractors, engineers, and internal teams — ensuring timely delivery, safety compliance, and quality standards. Department:...
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Software Engineer
2 weeks ago
Kochi, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions. As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
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Project Manager
2 days ago
Kochi, India Unified Elevators Pvt Ltd Full timeJob Summary The Elevator Project Coordinator manages and oversees elevator installation, modernization, and maintenance projects from start to finish. They act as the communication link between the client, contractors, engineers, and internal teams — ensuring timely delivery, safety compliance, and quality standards. Department: Installation Reports To:...
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Software Engineer
1 week ago
Kochi, India Netstratum Technologies Full timeNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1...
