Telehealth CALL CENTER Coordinator
8 hours ago
About the job Company Description : Welcome to Sedona Management Solutions, your trusted partner in innovative technical solutions. We specialize in custom software development, medical billing, web, and mobile app development, all designed to help our clients achieve their goals with efficiency and precision. Role Description Sedona Management Solutions is seeking a dedicated Telehealth CALL CENTER Coordinators / Scheduler for a full-time position. As a Telehealth CALL CENTER Coordinators / Scheduler, You will be a primary contact for patients, responsible for managing medical office tasks, patient scheduling, record keeping, and daily communications. You will work closely with both patients and healthcare providers to create an organized, compassionate experience. This role requires availability to work the night shift (U.S. hours: 8 AM to 5 PM PST). Key Responsibilities - Handling patient inquiries via phone - Schedule appointments: Book, cancel, and reschedule appointments for services based on patient requests and physician schedules. - Verify information: Collect and verify patient demographic, insurance, and other vital information for registration - Document interactions: Accurately record patient calls, inquiries, and appointment details in EPIC - Follow protocols: Adhere to all established call center protocols, Patient specific guidelines, and HIPAA regulations to protect patient confidentiality. - Screen calls: Identify emergencies or urgent requests and route them to the appropriate team member or department. - Provide basic information: Offer basic medical information and directions as appropriate, under the guidance of healthcare professionals. - Enter Refill request for medications Communication: - Strong verbal and written communication, with an emphasis on empathy, professionalism, and patience. - Adaptability: Ability to work in a fast-paced environment and adapt to changing procedures. - Healthcare knowledge: Familiarity with medical terminology and basic healthcare processes is beneficial. Schedule: Monday – Friday |8am to 5pm PST Preferred: - Outpatient practice experience - Experience with Multi specialty practice - Proficiency in EPIC EMR
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Telehealth CALL CENTER Coordinator
19 hours ago
India Sedona Management Solutions Full timeAbout the jobCompany Description :Welcome to Sedona Management Solutions, your trusted partner in innovative technical solutions. We specialize in custom software development, medical billing, web, and mobile app development, all designed to help our clients achieve their goals with efficiency and precision.Role DescriptionSedona Management Solutions is...
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Telehealth CALL CENTER Coordinator
6 hours ago
India Sedona Management Solutions Full timeAbout the job Company Description : Welcome to Sedona Management Solutions, your trusted partner in innovative technical solutions. We specialize in custom software development, medical billing, web, and mobile app development, all designed to help our clients achieve their goals with efficiency and precision. Role Description Sedona Management Solutions is...
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Telehealth CALL CENTER Coordinator
4 hours ago
india, IN Sedona Management Solutions Full timeAbout the jobCompany Description :Welcome to Sedona Management Solutions, your trusted partner in innovative technical solutions. We specialize in custom software development, medical billing, web, and mobile app development, all designed to help our clients achieve their goals with efficiency and precision.Role DescriptionSedona Management Solutions is...
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Telehealth consultation nutritionist | remote
4 weeks ago
India Caremeez Full timeAbout Us Care Meez is a fast-growing telehealth startup making quality healthcare affordable, accessible, and instant . We connect patients with qualified doctors and health experts for per-minute real-time consultations via mobile and web. Our mission is to empower healthcare professionals while bridging the gap in Tier-2/3 cities and rural India. ...
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Telehealth consultation doctor | remote
4 weeks ago
India Caremeez Full timeTelehealth Consultation Doctor | Remote Position: Doctor (All Specialties – MBBS / MD / DM / DNB / Specialist) Location: Remote (Pan-India) Type: Part-time / Flexible Hours About Care Meez Care Meez is India’s next-generation telehealth platform , designed to make healthcare affordable, instant, and per-minute accessible . We connect patients...
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Usa Call Center Representative
2 days ago
India Career Land Center, LLC Full timeLocation Remote Position Type Commission-Based Only About Us Career Land Center is a fast-growing recruitment agency working across all 50 U S states and industries from healthcare and tech to logistics and hospitality We re expanding our national team of passionate professionals to help us grow our client base and deliver exceptional recruitment services...
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Call Center Executive
3 weeks ago
Mumbai, India Allen Lund Company Full timeJob Description Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast paced, challenging,...
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Call Center Executive
2 weeks ago
India Abate AS Full time**Job Summary**: The Call Center Executive is responsible for handling inbound and outbound calls professionally and efficiently to ensure excellent customer service. They serve as the first point of contact for patients/customers, assisting with inquiries, appointments, follow-ups, complaints, and service information, while maintaining a positive and...
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Call Center Agent
8 hours ago
Coimbatore, India Megarub Industries Pvt Ltd Full timeJob Description Company Description Megarub Industries Pvt Ltd is a global leader in the manufacture of tire retreading materials including Pre-cured Bonding Gum, Cushion Gum, Under Tread Strips, Pre-cured Tread Rubber, Conventional Tread Rubber, Submersible Winding Compound and Vulcanizing Rubber for Tubes. At Megarub, we pride ourselves on product...
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Call Center Representative
4 days ago
Mumbai, Maharashtra, India, Maharashtra DCAI Full timeRole DescriptionThis is a full-time on-site role for a Call Center Representative located in Mumbai. The Call Center Representative will be responsible for handling inbound and outbound customer calls, managing customer enquiries, providing accurate information, resolving customer issues, and ensuring customer satisfaction. The role involves maintaining...
