Facility Executive – Soft Services

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Job Title Facility Executive - Soft Services About JLL JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Role Overview As a Facility Executive - Soft Services at JLL you will be responsible for overseeing and managing the day-to-day soft services operations ensuring smooth functioning of the facility and maintaining high standards of service delivery for our clients Key Responsibilities Administrative Management Oversee day-to-day administration including generating reports and managing stock trackers Assist the Facility Manager FM and Assistant Facility Manager AFM in managing administrative functions security issues and facility services Develop and implement procedures to ensure simplification accuracy and reliability of FM work methods Supply Chain and Inventory Management Ensure adequate supply of consumables materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F B arrangements Foster teamwork and efficiency in cafe operations during busy periods Financial Management Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management Update and implement Emergency Response plans including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives Meet or exceed best practices in service provision through contracts Establish and adhere to policies procedures and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery Qualifications and Skills Bachelor s degree in Facility Management Business Administration or related field Proven experience in facilities management with a focus on soft services Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in MS Office and facilities management software Analytical and problem-solving skills Knowledge of health and safety regulations and best practices in facility management Ability to work flexibly including after-hours when required At JLL we offer competitive compensation comprehensive benefits and opportunities for professional growth within a dynamic organization committed to excellence in real estate services and technology Join us in shaping the future of real estate for a better world Location On-site -Mumbai MH Scheduled Weekly Hours 40 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL