▷ 15h Left: Sales Analyst

3 weeks ago

Bengaluru India Connectivity IT Services Full time

Job Description

IT Sales Operations Executive / Analyst

About the Role

We are seeking a detail-oriented and analytical IT Sales Operations Executive / Analyst to join our team in Bangalore and Gurugram. The ideal candidate will be responsible for optimising sales processes, managing CRM systems, analysing sales performance, and enabling cross-functional collaboration to drive efficiency and growth.

Key Responsibilities

1. Sales Process Optimisation

Collaborate with cross-functional teams (Finance, Sales, Accounting, etc.) to align operations with business objectives.

- Analyse operational data and performance metrics to identify bottlenecks and inefficiencies.
- Develop and implement process improvement initiatives to enhance productivity.
- Support business planning and forecasting for operational activities.
- Act as a consultant and advisor to operational leaders by providing insights and recommendations.
- Manage and track key operational projects with timely delivery and stakeholder updates.
- Drive change management initiatives for new systems and processes.
- Ensure compliance with company policies, industry regulations, and quality standards.
- Facilitate effective communication between business units and operations teams.
- Provide training and support to operations staff on tools and processes.
- Ensure accurate and timely sales reporting.

2. Data Analysis & Reporting

- Track sales KPIs and performance metrics.
- Prepare sales forecasts, dashboards, and pipeline reports using ISC tools.
- Provide insights on ISC opportunities (Signing and Revenue) to improve sales strategies.
- Regularly audit and clean CRM/sales databases to maintain accuracy.
- Implement data validation rules to ensure error-free entries.

3. Sales Enablement

- Ensure the sales team has access to the right tools, training, and resources.
- Coordinate with global marketing for collateral, presentations, and sales kits.

4. CRM Management

- Maintain clean and up-to-date CRM data (ISC).
- Support CRM customization and provide user training.
- Manage large volumes of sales, lead, and customer data across CRM, Excel, and BI tools.
- Build and maintain dashboards and reports using Excel, Power BI, or Tableau.
- Maintain back end of sales tools to ensure error-free, high-volume data handling.

5. Pricing & Quoting Support

Assist the sales team with pricing strategies and quote generation.

6. Cross-functional Collaboration

- Act as a bridge between Sales, Marketing, Finance, and IT.
- Support implementation of new sales technologies and tools.

7. Data Security & Compliance

- Ensure compliance with data protection regulations (e.g., GDPR, CCPA).
- Manage user access and permissions within sales tools.

Skills Required

- Strong understanding of sales processes and tools (CRM, BI tools).
- Analytical and data-driven mindset.
- Proficiency in Excel, PowerPoint, and data visualisation tools.
- Excellent communication and coordination skills.
- Familiarity with IT services/products (preferred but not mandatory).

Preferred Qualifications

- Bachelor's degree in Business, IT, or a related field.
- 25 years of experience in Sales Operations, preferably in IT/Tech.
- Certification in Salesforce or other CRM tools (a plus).

Location: Bangalore & Gurugram

Employment Type: Full-time

Experience Level: 25 years

For more career opportunities, visit: https://www.careers-page.com/citsrvcs#openings

  • ▷ (15h Left) Business Analyst

    3 days ago

    Bengaluru, India LunaHire Full time

    Job Description Business Analyst Location: HSR, Bangalore (Monday, Tuesday and Thursday in office) About the Client Our Client is on a mission to help organizations navigate complex data and maximize the role of data in driving business growth. They partner with companies to connect data & analytics processes to the Final Mile of the decision-making process....

  • (15h Left) Sales Marketing Analyst

    3 weeks ago

    Madurai, India Maitsys Full time

    Job Description Experience: 510 years Industry Preference: Experience at IT service firms such as TCS, Accenture, Infosys, etc., is a strong plus About Us Maitsys is a fast-growing IT consulting firm specializing in SAP services and technology staffing. We work with some of the most innovative companies across North America, delivering tailored solutions...

  • ▷ 15h Left! Operations Analyst

    2 weeks ago

    Pune, India Blueshift Full time

    Job Description About Us Blueshift is a venture-funded startup headquartered in San Francisco. Our AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. With Blueshift, marketers are in full control of automating various forms of personalized messaging across every engagement channel. Blueshift is trusted by...

  • Business Analyst

    2 weeks ago

    Bengaluru, India Trelleborg Group Full time

    Job Description Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance,...

  • (15h Left) Technofunctional Business Analyst

    1 week ago

    Bengaluru, India SWITS DIGITAL Private Limited Full time

    Job Description Job Title: Technofunctional Business Analyst Experience: 48 years Location: Bangalore Job Summary We are seeking an experienced Technofunctional Business Analyst to bridge the gap between business needs and technical solutions. The ideal candidate will gather, analyze, and document business and technical requirements, work closely with...

  • Quality Analyst

    3 weeks ago

    Jaipur, India Appentus Technologies Full time

    Job Description Are you ready to dive into the exciting world of technology at Appentus Technology We're on the lookout for a detail-oriented Quality Analyst to join our dynamic team. With a thriving company size of 51-200 employees, we pride ourselves on being at the forefront of the Technology, Information, and Internet industry. This role offers you the...

  • ▷ (15h Left) Business Analyst

    7 days ago

    Bengaluru, India Livspace Full time

    As a Business Analyst, you will work closely with Product, Sales and Finance to improve operations health. - Develop metrics and reports that can be used to drive data driven decisions. - Define operations problems and identify right metrics, lead and lag indicators and provide actionable insights. - Participate in planning discussions & make recommendations...

  • ▷ 15h Left: Salesforce Business Analyst

    1 week ago

    Hyderabad, India Regal Rexnord Full time

    Job Description Scope of role Our Digital Solutions team is looking for a Salesforce Business Analyst who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of communication skills, business acumen and platform knowledge. The right candidate will be energized by managing multiple...

  • 15h Left! IP Analyst

    4 weeks ago

    Bengaluru, India Philips Full time

    Job Description Job Description Title: IP Analyst Location: Bangalore Roles and Responsibilities You will be creating value for Philips businesses in the Connected Care segment, with the focus on healthcare informatics and medical monitoring fields, by conducting prior art searches, providing IP, technology, competitor, and market analysis. You will...

  • Finance Analyst

    3 weeks ago

    Bengaluru, India ETG Full time

    Job Description The Finance Analyst will play a key role in financial planning, budgeting, and decision support. This individual will analyze financial data, create reports, and partner with cross-functional teams to deliver actionable insights. Key Responsibilities - Basic analysis of country MMR for all the relevant commodities and follow up with...