Quality Analyst

Are you ready to dive into the exciting world of technology at Appentus Technology? We're on the lookout for a detail-oriented Quality Analyst to join our dynamic team. With a thriving company size of employees, we pride ourselves on being at the forefront of the Technology, Information, and Internet industry. This role offers you the chance to be part of a...

As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals. Key Responsibilities • Call Auditing: Listen to live and recorded calls to assess the quality of...

As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals. Key Responsibilities • Call Auditing: Listen to live and recorded calls to assess the quality of...

Are you ready to dive into the exciting world of technology at Appentus Technology We re on the lookout for a detail-oriented Quality Analyst to join our dynamic team With a thriving company size of 51-200 employees we pride ourselves on being at the forefront of the Technology Information and Internet industry This role offers you the chance to be...

Job Title:Quality Analyst (Manual & Automation) Location:Jaipur, India Experience Required:5–6 Years Employment Type:Full-time Industry:FinTech About Us We are a fast-growing FinTech company headquartered in Jaipur, building innovative financial solutions that empower businesses and individuals. We are looking for a highly motivated and self-drivenQuality...

Job Title:Quality Analyst (Manual & Automation)Location:Jaipur, IndiaExperience Required:5–6 YearsEmployment Type:Full-timeIndustry:FinTechAbout UsWe are a fast-growing FinTech company headquartered in Jaipur, building innovative financial solutions that empower businesses and individuals. We are looking for a highly motivated and self-drivenQuality...

Key Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...

* Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice.* Experience in Six sigma tools.* Should have Experience in TNA and TNI, BQ management.* Comfortable to work in 24*7 environment.* Immediate Joiners are highly preferrable...

We are looking for a detail-oriented and analytical Quality Analyst to join our team. In this role, you will be responsible for executing testing strategies, identifying defects, and ensuring our products meet the highest quality standards.Youll work closely with cross-functional teams to enhance user experience, drive continuous improvement, and contribute...

Job Title: Quality AnalystLocation: Remote/ OnsiteJob Type: Full-timeReports To: Quality Assurance ManagerExperience: 1 to 4 Years Salary: As per market standards Job Summary:A Quality Analyst (QA) is responsible for ensuring that products, services, and processes meet defined quality standards. This role involves identifying defects, conducting audits and...