Manager

4 weeks ago

Jharsuguda, Odisha, India Reliance Petrol Pump Full time

Key Responsibilities Operational Management Oversee the day-to-day operations of the petrol pump including fuel dispensing and any additional services offered Monitor inventory levels of fuel and other products and coordinate with suppliers to ensure timely replenishment Implement and maintain safety procedures and protocols to ensure a safe working environment for staff and customers Ensure compliance with all relevant regulations and standards including those related to environmental safety and fuel handling Staff Management Schedule staff shifts to ensure adequate coverage during peak hours and minimize overtime expenses Conduct performance evaluations and provide feedback to employees as well as address any disciplinary issues or concerns Customer Service Foster a customer-centric culture among staff emphasizing the importance of friendly and efficient service Address customer inquiries complaints and feedback in a timely and professional manner striving to resolve issues to the customer s satisfaction Implement initiatives to enhance customer experience and loyalty such as loyalty programs or promotional offers Maintenance and Facilities Management Oversee the maintenance and repair of petrol pump equipment including fuel pumps underground storage tanks and convenience store fixtures Coordinate with vendors and contractors to schedule preventive maintenance and necessary repairs ensuring minimal downtime Ensure that the petrol pump premises are clean well-maintained and presentable to customers at all times Regulatory Compliance Stay informed about relevant laws regulations and industry standards governing the operation of petrol pumps Maintain accurate records and documentation to demonstrate compliance with regulatory obligations Contact us at 9437498003 Job Type Full-time Pay 15 000 00 - 18 000 00 per month Benefits Food provided Education Bachelor s Preferred Experience total work 1 year Preferred Management 1 year Preferred Work Location In person

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