Infor WFM Administrator

22 hours ago

Delhi, India Enterprise Minds, Inc Full time

At Enterprise Minds, we empower businesses through intelligent systems, data-driven solutions, and agile digital transformation. Headquartered in San Ramon, California, with thriving tech hubs in Hyderabad and Pune, we are a fast-growing company redefining how AI, ML, and automation drive real-world results. Why Work with Us? - Innovation-First Culture: Collaborate on AI/ML, digital twins, and cloud engineering projects that make a real difference. - Career Growth: Work alongside industry experts and access continuous learning opportunities. - Global Impact: Deliver mission-critical solutions for enterprise clients worldwide. - People-Centric Environment: Enjoy work-life balance, mentorship, and a supportive team culture. Job Title: Infor WFM Administrator Responsibilities: - System Configuration: - Configure and maintain the Infor WFM system to meet the Client's Workforce management needs. - Customize settings, workflows, and business rules within the Infor WFM application - Provide Custom solutions for client's needs using Groovy Customization. 2. User Support: - Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage. - Conduct training sessions for new users and ongoing training for existing users. 3. Integration: - Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems. - Ensure data integrity and accuracy through effective integration processes. 4. Reporting and Analytics: - Develop and generate reports to provide insights into workforce performance, productivity, and compliance. - Utilize Infor WFM reporting tools to create customized reports for different stakeholders. 5. Compliance: - Ensure that the Infor WFM system is configured to comply with labour laws, regulations, and organizational policies. - Monitor and address compliance issues as they arise. 6. Documentation: - Maintain thorough documentation of system configurations, processes, and end user guides. - Document and track reported issues, resolutions, and system changes. Qualifications: - Bachelor's degree in information technology, Computer Science, or a related field. - Proven experience as an Infor WFM Administrator or Technical Consultant or in a similar role. - In-depth knowledge of Infor WFM Multi-tenant application and its modules. - Strong understanding of workforce management processes and best practices. - Experience with system integration and data migration. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Ability to work independently and collaboratively in a team. - Detail-oriented with a focus on data accuracy and system reliability. Key Skills: - Infor WFM configuration and administration. - System troubleshooting and issue resolution. - Must have custom Solution development using Groovy Script or Javascript. - Must have experience on PostgreSQL. - Training and user support. - Integration with other systems. - Report generation and analytics. - Compliance management. - Documentation and process mapping.

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