Infor WFM Administrator

17 hours ago

Delhi, India Enterprise Minds, Inc Full time

At Enterprise Minds, we empower businesses through intelligent systems, data-driven solutions, and agile digital transformation. Headquartered in San Ramon, California, with thriving tech hubs in Hyderabad and Pune, we are a fast-growing company redefining how AI, ML, and automation drive real-world results.Why Work with Us?- Innovation-First Culture: Collaborate on AI/ML, digital twins, and cloud engineering projects that make a real difference.- Career Growth: Work alongside industry experts and access continuous learning opportunities.- Global Impact: Deliver mission-critical solutions for enterprise clients worldwide.- People-Centric Environment: Enjoy work-life balance, mentorship, and a supportive team culture.Job Title: Infor WFM AdministratorResponsibilities:- System Configuration:- Configure and maintain the Infor WFM system to meet the Client's Workforce management needs.- Customize settings, workflows, and business rules within the Infor WFM application- Provide Custom solutions for client's needs using Groovy Customization.2. User Support:- Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage.- Conduct training sessions for new users and ongoing training for existing users.3. Integration:- Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems.- Ensure data integrity and accuracy through effective integration processes.4. Reporting and Analytics:- Develop and generate reports to provide insights into workforce performance, productivity, and compliance.- Utilize Infor WFM reporting tools to create customized reports for different stakeholders.5. Compliance:- Ensure that the Infor WFM system is configured to comply with labour laws, regulations, and organizational policies.- Monitor and address compliance issues as they arise.6. Documentation:- Maintain thorough documentation of system configurations, processes, and end user guides.- Document and track reported issues, resolutions, and system changes.Qualifications:- Bachelor's degree in information technology, Computer Science, or a related field.- Proven experience as an Infor WFM Administrator or Technical Consultant or in a similar role.- In-depth knowledge of Infor WFM Multi-tenant application and its modules.- Strong understanding of workforce management processes and best practices.- Experience with system integration and data migration.- Excellent problem-solving and analytical skills.- Strong communication and interpersonal skills.- Ability to work independently and collaboratively in a team.- Detail-oriented with a focus on data accuracy and system reliability.Key Skills:- Infor WFM configuration and administration.- System troubleshooting and issue resolution.- Must have custom Solution development using Groovy Script or Javascript.- Must have experience on PostgreSQL.- Training and user support.- Integration with other systems.- Report generation and analytics.- Compliance management.- Documentation and process mapping.

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