Team Leader

2 weeks ago

Hyderabad, Telangana, India Bank of America Full time
Job Description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Process Management CoE GBS team functions as a Center of Excellence to provide strategic and innovative advantage to Bank of America through Process Design, Data Insights and Process Excellence Work-streams. It helps support Single Process Inventory enrichment, Design & Execute Process Management, Perform Enterprise Process Management Users & Tools Support, Support Enterprise Client Journey Program & Help with Process Optimization

Candidate will be primarily expected to help support enrichment of Single Process Inventory, design and execute process management and support enterprise Client Journey program through process design and data insights capabilities. The candidate will also be responsible for gathering and analyzing information to create business process models within the process modeling methodology framework (Enterprise Process Management Policy), using ARIS & Process Owner Portal.

Responsibilities*

- Create and update business processes in ARIS (BPM Tool)
- Analyze SPI process information on ARIS/POP to help businesses with process documentation
- Meet data quality and Enterprise Process Management Policy guidelines
- Establish linkages within the defined taxonomies
- Closely work with Process Owners, Senior Leaders, and business stakeholders
- Update, implement, and maintain assigned process inventory
- Monitor deliverables and ensuring timely completion of process models
- Gather critical information from meetings with various stakeholders

Requirements*

- Education* Graduation degree in any discipline from reputed Institutions/university.
- Experience Range* Candidates with 2 - 5 years of relevant work experience.
- Foundational skills*
- Good understanding of process modeling tools such as ARIS, MS Visio, MS-Power point etc.
- Excellence in editing PowerPoint slides, managing spreadsheets in MS Excel
- Eyes for details to suggest improvements for processes
- Self - Motivated & Consistent in delivering to project timelines
- Must possess excellent communication skills, good command on English
- Good understanding of Process excellence concepts on Lean & Six Sigma preferred
- Desired Skills
- Excellent Analytical skills to identify & present gaps with recommendations & plan to drive improvements
- Advance level of communication skills to build strong relationship with stakeholders
- Inclination towards Continuous Improvement practices
- Training & Coaching skills preferred

Work Timings*

11:30 AM to 8:30 PM (9 hours per day Flexible in shifts with Weekends OFF)

The team currently does not work on weekends. However, the prospective candidates should be flexible to work on the weekends to meet the pressing requirements from the Business.

Job Location*

HYD

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