Technology Support

6 days ago

Hyderabad India hackajob Full time

Job Description hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. Job Description Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities - Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm - Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability - Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. - Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders - Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required Qualifications, Capabilities, And Skills - 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services - Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. - Ability to anticipate, identify, and troubleshoot defects found during testing - Extensive Knowledge on any Programming Language, Python and java Preferred - Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud - Experience in observability and monitoring tools and techniques - Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred Qualifications, Capabilities, And Skills - Experience with one or more general purpose programming languages and/or automation scripting - Working understanding of public cloud - Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. - Knowledge on Programming ABOUT US

  • Technology Support

    3 weeks ago

    Hyderabad, India JPMorganChase Full time

    Job Description Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Technology Support

    4 weeks ago

    Hyderabad, India JP Morgan Chase & Co. Full time

    Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts...

  • Technology Support

    4 weeks ago

    Hyderabad, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...

  • Technology Support

    1 week ago

    Hyderabad, India JPMorgan Chase & Co. Full time

    Propel operational success with your expertise in technology support and a commitment to continuous improvement.  As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P , you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of...

  • Technology Support

    40 minutes ago

    Hyderabad, Telangana, India JPMorgan Chase Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...

  • Technology Support

    2 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    DescriptionJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...

  • Technology Support

    3 hours ago

    Hyderabad, Telangana, India hackajob Full time

    hackajob*is collaborating withJ.P. Morganto connect them with exceptional tech professionals for this role.*Job Description**Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Card Technology, you will play a vital role in ensuring...

  • Technology Support

    1 week ago

    Hyderabad, Telangana, India JPMorgan Chase Full time

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of...

  • Technology Support

    1 week ago

    Hyderabad, Telangana, India JPMorganChase Full time

    DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture...

  • Technology Support

    5 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    Job DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III team member at JPMorgan Chase within theConsumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a...