Performance & Business Management Analyst (outsourcing - Ism / Esm)

2 weeks ago


Gurgaon Haryana, India NatWest Group Full time

Join us as a Performance Business Management Analyst Take on a role with great career development potential and harness your analytical talents We ll look to you utilise your specialist knowledge in Internal External Service Management and provide insightful analysis and understand the impact to the business You ll be providing analysis and recommendations for leadership teams which will inform business decision-making and support our long term goals What you ll do As a Performance Business Management Analyst Outsourcing - Internal Service Management External Service Management Your responsibilities will include Engaging and influencing stakeholders to make sure that the best outcomes related to ISM ESM are delivered for the business Delivering recommendations and decisions required to improve business ISM ESM performance Reviewing relevant MI and providing ad-hoc analysis of data The skills you ll need We re looking for someone with Internal External Service Management experience of working in a support role You ll need excellent knowledge of the customer business key internal external services and how it interacts with the rest of our business Demonstrated experience in Supply Chain Management and Third Party Risk Management is highly desirable and will be considered a key differentiator for candidates applying to this role We ll also look to you to demonstrate A broad background of working effectively with a variety of stakeholders at different levels Proven experience of Microsoft Office applications Broad experience of executing and managing key methodologies tools and frameworks Hours 45 Job Posting Closing Date 18 12 2025



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