Director - (tes) (3 Days Left)

4 weeks ago

Chennai Tamil Nadu, India CIEL HR Full time

The Director of Technology Enabled Services is responsible for leading and managing the delivery of high-quality technology enabled outsourcing solutions to clients ensuring operational excellence client satisfaction and business growth This role requires a strategic leader with strong industry knowledge client management skills and a focus on driving efficiency and effectiveness in service delivery Responsibilities Strategic Planning Develop and implement a strategic vision for TES services that aligns with the organization s goals and objectives Identify market trends client needs and competitive dynamics to drive service innovation and differentiation Collaborate with senior leadership to define the roadmap for TES services and ensure alignment with business priorities Client Relationship Management Build and maintain strong relationships with key clients understanding their business objectives and requirements Serve as the primary point of contact for clients providing expert advice and guidance on outsourcing solutions Proactively identify opportunities to expand client relationships upsell services and drive revenue growth Service Delivery and Operations Oversee the delivery of TES services currently Healthcare to ensure they meet quality standards service level agreements SLAs and client expectations Monitor operational performance metrics and key performance indicators KPIs to drive continuous improvement and operational excellence Collaborate with cross-functional teams to optimize processes streamline workflows and enhance service delivery efficiency Team Leadership and Development Lead and mentor a team of TES professionals fostering a culture of excellence collaboration and continuous learning Provide guidance and support to team members helping them develop their skills and advance their careers Promote a diverse and inclusive work environment that values teamwork integrity and accountability Business Development and Growth Identify opportunities to expand TES services into new markets industries and client segments Develop and execute business development strategies to acquire new clients and grow existing accounts Collaborate with sales and marketing teams to create compelling value propositions proposals and presentations Required Skills and Qualification Bachelor s degree in Business Management or related field Master s degree preferred 15 years of experience in BPO TES or outsourcing leadership roles with a proven track record of driving business results 10 years of experience is US Healthcare Claims processing etc Strong strategic thinking and analytical skills with the ability to develop and execute growth strategies Excellent client management skills with the ability to build and maintain relationships at all levels of the organization Demonstrated leadership ability with experience leading and developing high-performing teams

  • Director Product Training Chennai, Tamilnadu

    2 weeks ago

    Chennai, Tamil Nadu, India GroupM Full time

    DescriptionPosition at GroupM NexusJob Specixefxacx81cationTitle Discipline Location Director Product TrainingChoreograph Product Deployment OperationsLondon or NYC WHO WE ARE LOOKING FORThe Director Product Training will be responsible for creating executing and ongoingdevelopment of training strategies across the assigned product portfolio They will...

  • ▷ 3 Days Left! Relationship Manager

    6 days ago

    Chennai, Tamil Nadu, India tata aia life insurance Full time

    Join Tata AIA Life Insurance a leading and fastest-growing life insurance provider in India established in 2001 as a joint venture between Tata Sons Pvt Ltd and AIA Group Ltd Our company embodies a legacy of trust integrity and excellence combining Tata s esteemed leadership with AIA s extensive pan-Asian expertise At Tata AIA our vision is to be the...

  • [3 Days Left] System Studies Engineer- Hvdc

    2 days ago

    Chennai, Tamil Nadu, India Hitachi Full time

    Location Chennai Tamil Nadu India Job ID R0092101 Date Posted 2025-05-30 Company Name HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession Job Category Engineering Science Job Schedule Full time Remote No About the Company The Hitachi Energy India Operations Center INOPC houses over 3 000 energy transition technologists in three locations from grid...

  • Developer - It (3 Days Left)

    2 weeks ago

    Chennai, Tamil Nadu, India Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment If you are excited about a role but don t meet every...

  • 3 Days Left! Associate Director Database Engineering

    6 days ago

    Chennai, Tamil Nadu, India DTCC Full time

    Job Category Information Technology Are you ready to make an impact at DTCC Do you want to work on innovative projects collaborate with a dynamic and supportive team and receive investment in your professional development At DTCC we are at the forefront of innovation in the financial markets We re committed to helping our employees grow and succeed We...

  • (3 Days Left) Analyst

    6 days ago

    Chennai, Tamil Nadu, India Barclays Full time

    Put yourself at the heart of the Barclays A career in banking operations puts you at the very centre of our business strategy By putting customers at the heart of everything we do we re putting our whole business behind our Customer facing teams As the face of our brand especially in an increasingly digital world you ll play a vital role in our customers...

  • General It Applications Development Experienced Professional

    7 days ago

    Chennai, Tamil Nadu, India Hitachi Full time

    Location Chennai Tamil Nadu India Job ID R0084488 Date Posted 2025-06-01 Company Name HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession Job Category IT Telecom Internet Job Schedule Full time Remote No Business Information The Hitachi Energy Indian Operations Center INOPC is a competence center with around 2600 skilled engineers who focus on...

  • ▷ (3 Days Left) Ms Expert T&ip

    3 weeks ago

    Chennai, Tamil Nadu, India NOKIA Full time

    Job Category Customer Services Degree Level Bachelor s degree A Transmission IP Expert ensures end-to-end management of faults incidents and problems with a strong focus on meeting SLA and OLA commitments They handle the highest levels of escalation for network-related incidents and are accountable for driving resolution Responsibilities ...

  • 3 Days Left! Team Leader

    3 weeks ago

    Chennai, Tamil Nadu, India Bank of America Full time

    About Us At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for our...

  • ▷ [3 Days Left] It Consulting

    7 days ago

    Chennai, Tamil Nadu, India Infosys Full time

    Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delight You will develop a proposal by owning parts of the proposal document and by giving inputs in...