Product Security Sales Support Engineer

Life Unlimited At Smith Nephew we design and manufacture technology that takes the limits off living Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual for role of Product Security Sales Support Engineer to join our Global IT team You will work in collaboration with Global IT R D and Compliance Teams will provide dedicated support to the sales process by addressing customer cybersecurity requests and inquiries This position is responsible for managing customer cybersecurity questions with clear accurate and compliant information on product security features patching practices vulnerability management and applicable regulatory standards e g HIPAA What will you be doing Role will collaborate will leverage internal tools templates and procedures to collaborate closely with the product security team as well as other subject matter experts across Information Security IT and R D with the objective of ensuring timely accurate appropriate and thorough answers to any customer cybersecurity questions during the pre-sales process as well as during customer follow-up audits You will support the creation of repeatable artifacts that can be used to streamline and support the sales process such as FAQs MDS2s whitepapers and other marketing material You will be responsible for sharing the pre-sales feedback with new product development efforts to ensure any field feedback is incorporated into future planning in a consistent forum with clearly defined metrics Questionnaires - Responding to customer inquiries questionnaires and other RFP requests by reaching out to the appropriate internal subject matter experts in some cases but primarily by leveraging the artifacts and repositories of information gathered Artifacts - manage the creation reviews and approval of customer-facing cybersecurity artifacts Program Development - maintain a strategy with the appropriate communication templates metrics and procedures that manage internal stakeholders and ensure a multi-year strategic plan for growth and improvement Tools - Manage tune and configure applicable tooling that supports this function Contracts - reviewing and aligning customer contractual language with internal practices and capabilities Feedback loop - sharing field feedback with the new product development teams What will you need to be successful Education Bachelor s degree in a Computer Science or related field or an equivalent combination of training and experience Licenses Certifications Current CISM or equivalent certification preferred Operating Mode Work from office - Hybrid 2 days in a week Experience Proven relevant experience of 2 years hands-on hands-on cybersecurity experience product device security application security or IT information security Strong understanding of cybersecurity controls and features Experience with medical device manufacturing practices preferred IT Risk and Vendor Risk Assessments Knowledge of cybersecurity standard frameworks such as HIPAA FDA ISO 27001 2 NIST CSF and OWASP Understanding of network infrastructure including firewalls web proxy and or email architecture- particularly as they apply in a mitigating control functionality Ability to design recommend plan guide and support the implementation of a program Understand the current Medical Device market including what customers want to see regarding product security You Unlimited We believe in crafting the greatest good for society Our strongest investments are in our people and the patients we serve Inclusion Belonging - Committed to Welcoming Celebrating and Thriving Learn more about our Employee Inclusion Groups on our website Other reasons why you will love it here Your Future Major Medical coverage Policy exclusions and insurance non-medical limit Educational Assistance Work Life Balance Flexible Personal Vacation Time Off Privilege Leave Floater Leave Your Wellbeing Parents Parents in Law s Insurance Employee Assistance Program Parental Leave Flexibility Hybrid Work Model For most professional roles Training Hands-On Team-Customized Mentorship Extra Perks Free Cab Transport facility for all employees One Time Meal provided to all employees as per shift Night Shift Allowances YS1 Stay connected by joining our We re more than just a company - we re a community Follow us on to see how we support and empower our employees and patients every day Check us out on for a glimpse behind the scenes and a sneak peek into You Unlimited life culture and benefits at S N Explore our and learn more about our mission our team and the opportunities we offer