▷ Urgent: L1 Tech Support Engineer

2 weeks ago

Bangalore Karnataka, India Wipro Full time

QualificationsGraduate CCNA or equivalent networking qualificationsEssential Hiring Skills Accuracy and attention to detail Excellent written language and comprehension Aptitude to comprehend articles and good analytical skills Ability to multitask MS Excel Neutral Voice and Accent and call management Process KnowledgeRoles and responsibilitiesHandles direct customer inquiries Provides technical support to customers Troubleshoots and repair solutions Understand network architecture required to support VoIP services Recommends network hardware software and design elements Answers technical questions solve technical problems and suggest appropriate workarounds Provides quick and accurate handling of support interactions phone chat screen sharing email Handles and resolve customer inquiries questions complaints and concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives Offers alternative solutions when appropriate if the issue is beyond the representatives training and scope of responsibility with the objective of resolving the customers concerns Adhere to schedules guidelines and requirements in accordance with the Companys set policies and procedures Shift and LocationNight Shift Bengaluru Technical Support

  • Tech support associate l1

    3 weeks ago

    Bangalore, India TECEZE Full time

    Job Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE Client: Publicis Re: Sources Experience: 2–4 years About the Role We are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic...

  • Tech Support Associate L1

    2 weeks ago

    bangalore district, India TECEZE Full time

    Job Title: Tech Support Associate L1 📍 Location: Bengaluru 💼 Work Type: Hybrid 📝 Payroll: TECEZE 🤝 Client: Publicis Re:Sources 📊 Experience: 2–4 years About the Role We are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS...

  • L1 Support Engineer

    3 weeks ago

    Bangalore (South), India Ample Full time

    If you are passionate about providing exceptional technical support, solving problems, and growing your career in IT support, this is your chance Role:L1 Support Engineer Experience:1-4 Years Skills:Google workspace ,Jira & Octa

  • L1 Support Engineer

    2 weeks ago

    Bengaluru South, Karnataka, India Ample Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    If you are passionate about providing exceptional technical support, solving problems, and growing your career in IT support, this is your chanceRole:L1 Support EngineerExperience:1-4 YearsSkills:Google workspace ,Jira & Octa

  • L1 Support

    6 days ago

    Karnataka, India Fusion Plus Solutions Inc Full time

    Detailed JD *(Roles and Responsibilities)**L1 Support specialists** Working experience with L1 Application support team for online portal- Created documents on frequently asked questions and troubleshooting questions. - Knowledge of on Call P1 handling - Monitoring the tickets & their response SLA's. - Working on reports being sent out to customer...

  • Endpoint system engineer

    2 weeks ago

    Bangalore, India Talent Leads HR Solutions Pvt Ltd Full time

    We are hiring L1 Support Engineers who can join us at the earliest. Strong communication skills are essential, and we are not considering candidates for US support roles. Role Details: Experience: 3+ years, with at least 2 years in relevant domains (UEM/MDM) Notice Period: Immediate to 30 days (up to 45 days if currently serving) Work Mode: On-site (5 days...

  • L2 Support Engineer

    3 days ago

    bangalore, India Insight Global Full time

    Required Skills & Experience - 3-7+ years of experience providing L2 Incident Support - Experience supporting apps with the following tech stack: Spring boot, Microservices, Java - Experience supporting SQL databases - Experience in L2 IT support, including hardware/software troubleshooting, check logs, system monitoring, patch deployment, etc - Experience...

  • L1 technical support engineer

    2 weeks ago

    Bangalore, India DDN Full time

    This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. Data Direct Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial...

  • L1 technical support engineer

    2 days ago

    Bangalore, India DDN Full time

    This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. Data Direct Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial...

  • L2 Support Engineer

    1 week ago

    bangalore, India Insight Global Full time

    Required Skills & Experience- 3-7+ years of experience providing L2 Incident Support - Experience supporting apps with the following tech stack: Spring boot, Microservices, Java - Experience supporting SQL databases - Experience in L2 IT support, including hardware/software troubleshooting, check logs, system monitoring, patch deployment, etc - Experience...