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Senior Equipment Engineer

4 weeks ago

Mohali India Orbit & Skyline Full time

Job Description We are looking for a seasoned Senior Equipment Engineer to join our Global Product Support team, specializing in LAM's Rainbow platform and 4XXX etchers. This role bridges engineering excellence with customer-facing support, ensuring high uptime, knowledge transfer, and best-in-class service for global fab customers. The position requires strong troubleshooting skills, cross-functional collaboration, and the ability to represent the company as a trusted technical partner worldwide. Role & Responsibilities - Deliver high-quality repair and preventive maintenance services for LAM Etch tools at global customer sites. - Serve as a global product support lead for LAM Rainbow & 4XXX etcher platforms, ensuring stable performance and high availability. - Provide remote and onsite technical support for customer fabs, troubleshooting critical issues and minimizing downtime. - Collaborate with OEMs, global fab teams, and internal engineering groups to resolve complex hardware/software challenges. - Drive knowledge sharing across customer sites, developing troubleshooting guides, training modules, and best practices. - Contribute to product lifecycle management, obsolescence engineering, and design feedback for continuous improvement. - Train, mentor, and support junior engineers across global accounts. Mandatory Skills: - 10+ years of hands-on experience in equipment engineering within global semiconductor fabs. - Proven expertise on LAM Rainbow platform and LAM 4XXX etchers. - Strong knowledge of vacuum systems; basic etch process knowledge is an advantage. - Excellent troubleshooting skills across mechanical, electrical, and control systems. - Strong communication skills to interface with global customers, OEMs, and internal teams. - Team player with a global mindset and ability to work in multicultural environments. - Willingness to relocate to Mohali and travel up to 10% as needed. - Education: B.Tech/Diploma in Electrical or Mechanical Engineering. Good to Have: - Experience in global product support roles handling escalations and customer-facing interactions. - Familiarity with product lifecycle support, obsolescence management, and sustaining engineering. - Ability to lead cross-functional projects and act as technical liaison with customers.