Senior Equipment Engineer
3 hours ago
We are looking for a seasoned Senior Equipment Engineer to join our Global Product Support team, specializing in LAM’s Rainbow platform and 4XXX etchers. This role bridges engineering excellence with customer-facing support, ensuring high uptime, knowledge transfer, and best-in-class service for global fab customers. The position requires strong troubleshooting skills, cross-functional collaboration, and the ability to represent the company as a trusted technical partner worldwide.
Role & Responsibilities
- Deliver high-quality repair and preventive maintenance services for LAM Etch tools at global customer sites.
- Serve as a global product support lead for LAM Rainbow & 4XXX etcher platforms, ensuring stable performance and high availability.
- Provide remote and onsite technical support for customer fabs, troubleshooting critical issues and minimizing downtime.
- Collaborate with OEMs, global fab teams, and internal engineering groups to resolve complex hardware/software challenges.
- Drive knowledge sharing across customer sites, developing troubleshooting guides, training modules, and best practices.
- Contribute to product lifecycle management, obsolescence engineering, and design feedback for continuous improvement.
- Train, mentor, and support junior engineers across global accounts.
Mandatory Skills:
- 10+ years of hands-on experience in equipment engineering within global semiconductor fabs.
- Proven expertise on LAM Rainbow platform and LAM 4XXX etchers.
- Strong knowledge of vacuum systems; basic etch process knowledge is an advantage.
- Excellent troubleshooting skills across mechanical, electrical, and control systems.
- Strong communication skills to interface with global customers, OEMs, and internal teams.
- Team player with a global mindset and ability to work in multicultural environments.
- Willingness to relocate to Mohali and travel up to 10% as needed.
- Education: B.Tech/Diploma in Electrical or Mechanical Engineering.
Good to Have:
- Experience in global product support roles handling escalations and customer-facing interactions.
- Familiarity with product lifecycle support, obsolescence management, and sustaining engineering.
- Ability to lead cross-functional projects and act as technical liaison with customers.
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