Situation Management

2 days ago

Noida, India People Prime Worldwide Full time

Role : Situation Management Location: Noida Experience: 3-7 Years Role Type: Permanent | Full time Notice Period: immediate Key Responsibilities: - Own and manage Major Incidents (Sev1/Sev2) and urgent Sev3 in a 24x7 Incident Management environment - Log, assess, categorize, and prioritize incidents in ServiceNow (SNOW) - Initiate bridges, drive incident calls, and provide timely status updates - Coordinate with SMEs and infrastructure teams to ensure rapid resolution - Manage escalations as per defined procedures and CUSTOMER SPOC guidelines - Ensure end-to-end incident closure with proper approvals Stakeholder & Governance: - Communicate incident status, ETAs, and resolution updates to stakeholders - Maintain accurate incident records, dashboards, and daily P1/P2 trackers - Drive RCA follow-ups and support audits, reviews, and compliance activities Reporting & Continuous Improvement: - Publish weekly/monthly incident reports and insights - Recommend process improvements and support cross-team training initiatives Skills & Tools: - ITIL processes, ServiceNow - Basic understanding of Infrastructure services (EUS, Data Center, Cloud, Network, Security)

  • Situation Management

    2 days ago

    Noida, India People Prime Worldwide Full time

    Role : Situation ManagementLocation: NoidaExperience: 3-7 YearsRole Type: Permanent | Full timeNotice Period: immediateKey Responsibilities:Own and manage Major Incidents (Sev1/Sev2) and urgent Sev3 in a 24x7 Incident Management environmentLog, assess, categorize, and prioritize incidents in ServiceNow (SNOW)Initiate bridges, drive incident calls, and...

  • Situation Management

    2 days ago

    Noida, India People Prime Worldwide Full time

    Role : Situation ManagementLocation: NoidaExperience: 3-7 YearsRole Type: Permanent | Full timeNotice Period: immediateKey Responsibilities:Own and manage Major Incidents (Sev1/Sev2) and urgent Sev3 in a 24x7 Incident Management environmentLog, assess, categorize, and prioritize incidents in ServiceNow (SNOW)Initiate bridges, drive incident calls, and...

  • Situation Management

    2 days ago

    Noida, India People Prime Worldwide Full time

    Role : Situation Management Location: Noida Experience: 3-7 Years Role Type: Permanent | Full time Notice Period: immediate Key Responsibilities: Own and manage Major Incidents (Sev1/Sev2) and urgent Sev3 in a 24x7 Incident Management environment Log, assess, categorize, and prioritize incidents in ServiceNow (SNOW) Initiate bridges, drive incident calls,...

  • Situation Management

    1 day ago

    Noida, Uttar Pradesh, India People Prime Worldwide Full time

    Role : Situation ManagementLocation:NoidaExperience: 3-7 YearsRole Type:Permanent | Full timeNotice Period:immediateKey Responsibilities:Own and manage Major Incidents (Sev1/Sev2) and urgent Sev3 in a 24x7 Incident Management environmentLog, assess, categorize, and prioritize incidents in ServiceNow (SNOW)Initiate bridges, drive incident calls, and provide...

  • Situation Management

    4 weeks ago

    Greater Noida, India Kyndryl Full time

    This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always...

  • Sales Manager

    1 week ago

    Noida, Uttar Pradesh, India Wealthchoice Infratech Full time

    Responsibilities:* Manage sales team & pipeline* Close deals with persuasion & negotiation* Achieve revenue targets through lead gen & presentation skills* Handle pressure situations with confidence

  • Medical Receptionist

    2 weeks ago

    Noida, India EEPIC Management Full time

    Profile: Receptionist (female) Timing: 9:30 AM to 7:00 PM Location: Noida Sector-2 **Medical Receptionist Responsibilities**: - Greet and attend to patients in person and over the phone. - Professionally assist doctors, staff, visitors, and patients. - Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. -...

  • Manager

    4 days ago

    Noida, India WNS Procurement Full time

    Roles and responsibilities - Manage and execute commodity forecasting projects for different commodities for various clients. - Lead one or more project teams, guiding team(s) on all aspects including scoping, timelines, content, client engagement. - Deliver high quality, client-ready output consistently; identify risks / issues and escalate to the reporting...

  • Manager

    2 days ago

    Noida, India WNS Procurement Full time

    Roles and responsibilities Manage and execute commodity forecasting projects for different commodities for various clients. Lead one or more project teams, guiding team(s) on all aspects including scoping, timelines, content, client engagement. Deliver high quality, client-ready output consistently; identify risks / issues and escalate to the reporting...

  • Manager

    4 days ago

    Noida, India WNS Procurement Full time

    Roles and responsibilitiesManage and execute commodity forecasting projects for different commodities for various clients.Lead one or more project teams, guiding team(s) on all aspects including scoping, timelines, content, client engagement.Deliver high quality, client-ready output consistently; identify risks / issues and escalate to the reporting manager...