Urgent) Senior Fraud Officer

3 weeks ago

Bengaluru, Karnataka, India HSBC Full time
Job Description

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Fraud Officer.

Principal responsibilities

- Ensure process productivity & targets are set, monitored & achieved
- Ensure delivery of best in class service standards as agreed with the business stakeholders & service provided to the line of business should be seamless and with no compromise on data integrity standards.
- Capacity planning, leave management and process prioritization.
- Effective communication with peers in terms of best practice sharing to ensure that optimum use of resource is made across the sections and that a robust cross training plan is in place to multi skill operation teams.
- Flexibility to work 24 / 7 working environment in line with business requirements

Requirements

- Diploma or degree in any discipline
- Knowledge and prior experience of Fraud, Risk and Payments operations will be preferable
- Flexible to work in High Voice and complex Payments /Card operations is Essential
- Excellent communication skills both verbal and written
- Ability to learn quickly and transfer knowledge appropriately
- Ability to meet tight deadlines
- Strong organization and planning skills along with the ability to handle capacity and MI reporting
- Ability to drive Overall Operating Efficiency in the team
- Reporting and MS Office skills

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

...Issued By HSBC Electronic Data Processing (India) Private LTD...

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