Urgent: Collections Representative

3 weeks ago


Mumbai, India equentis Full time

Title: Sr. Executive - Accounts Receivable

Reports To: Team leader and Head - Receivables

Summary

1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.

2) Documentation and Reporting: Maintaining accurate records of collection activities, documenting customer interactions, and preparing regular reports on collection efforts, outstanding balances, and collection performance.

3) Collaboration: Collaborating with internal teams, such as sales, customer service, and finance, to address customer concerns, resolve disputes, and improve the overall collections process.

4) Customer Service: Providing exceptional customer service by addressing customer inquiries, resolving complaints, and addressing any concerns related to outstanding payments.

5) Compliance: Ensuring compliance with legal and regulatory requirements, and company policies.

Required Competencies

- Excellent Communication Skills
- Knowledge of Equities Market added advantage.
- Negotiation Skills
- Excellent Data Management Skills
- Good with MS office.
- Having track record of Target Achievement in the range of 90 – 95%
- Academic Profile – B. Com / M. Com / MBA (Finance)
- Work Experience – 2 to 4 years (with Corporates)


  • Collection Agent

    7 days ago


    Mumbai, Maharashtra, India Sutherland Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The Collections & Customer Service Representative is responsible for managing overdue accounts, recovering outstanding debts, and providing exceptional customer service. This role involves strong communication skills, problem-solving abilities, and attention to detail. The representative must ensure timely payments, explain fees and interest charges to...


  • Mumbai, Maharashtra, India Atradius Collections Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Location: Mumbai (with regular travel)Employment Type: Contractor (via agency)Department: CollectionsFocus Areas: Multinational Corporations (MNCs), Export Credit Agencies (ECAs) & Financial institutionsRole OverviewAs Sales Manager for the India region, you will play a key role in expanding our footprint by acquiring and developing new and existing clients....


  • Mumbai, India Whiteforce Full time

    | **1 - 2 Years**: - | **100000 - 300000** Job ID **JB_JOB27005** Description A collections agent’s primary duty is communicating with customers, usually via telephone, to resolve delinquent accounts and collect payment on debts. This requires patience and diligence as collections agents frequently deal with debtors avoiding their phone calls or...


  • Mumbai, India equentis Full time

    Title: Sr. Executive - Accounts ReceivableReports To: Team leader and Head - ReceivablesSummary1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.2)...


  • Mumbai, India equentis Full time

    Title: Sr. Executive - Accounts ReceivableReports To: Team leader and Head - ReceivablesSummary1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.2)...


  • Mumbai, Maharashtra, India equentis Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Title: Sr. Executive - Accounts ReceivableReports To: Team leader and Head - ReceivablesSummary1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.2)...


  • Mumbai, India equentis Full time

    Title: Sr. Executive - Accounts Receivable Reports To: Team leader and Head - Receivables Summary 1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when...


  • Mumbai, India equentis Full time

    Title: Sr. Executive - Accounts Receivable Reports To: Team leader and Head - Receivables Summary 1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when...


  • Mumbai, India equentis Full time

    Title: Sr. Executive - Accounts Receivable Reports To: Team leader and Head - Receivables Summary 1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when...


  • Mumbai, India equentis Full time

    Title: Sr. Executive - Accounts ReceivableReports To: Team leader and Head - ReceivablesSummary1) Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.2)...