Technical Support Manager

Overview The Manager, Technical Support supervises the day-to-day operations of Technical Support Engineer Team. Responsible for ensuring the team is appropriately staffed, trained, and handles client volume within specific metrics. The Manager, Technical Support Engineer reports to the Director Technical Support. Responsibilities Develop and grow a team of...

OverviewThe Manager, Technical Support supervises the day-to-day operations of Technical Support Engineer Team. Responsible for ensuring the team is appropriately staffed, trained, and handles client volume within specific metrics. The Manager, Technical Support Engineer reports to the Director Technical Support.ResponsibilitiesDevelop and grow a team of...

Job Description Job description What You'll Do: - Managing the customer support department's day-to-day functions. - Responding to escalated customer support issues. - Implementing customer support processes to enhance customer satisfaction. - Formulating and revising customer support policies and promote their implementation. - Informing the team of all...

Job DescriptionJob descriptionWhat You'll Do:- Managing the customer support department's day-to-day functions.- Responding to escalated customer support issues.- Implementing customer support processes to enhance customer satisfaction.- Formulating and revising customer support policies and promote their implementation.- Informing the team of all new...

Job Requirements Phenom Intro: Phenom is an AI-powered Talent Experience Platform dedicated to helping a billion people find the right work. As a product-based HR tech company, Phenom provides AI-driven solutions to attract, engage, and retain talent. Their platform enhances hiring efficiency through automation, machine learning, and data-driven...

Job Requirements Phenom Intro:Phenom is an AI-powered Talent Experience Platform dedicated to helping a billion people find the right work. As a product-based HR tech company, Phenom provides AI-driven solutions to attract, engage, and retain talent. Their platform enhances hiring efficiency through automation, machine learning, and data-driven...

We are urgently hiring for Application Support Manager for our corporate client in Hyderabad.CTC- 25 LPALocation- Hi-Tech City.Job Title:TAC Support Manager Overview:We are seeking a highly motivated and experienced TAC Support Manager to lead our global technical assistance center (TAC) operations. The ideal candidate will possess 6-10 years of overall...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

Senior Manager, Technical Support We are looking for a dynamic, technically minded but personable leader, motivated and experienced in customer support, to join and lead our customer support group. As a Senior Technical Support Manager, you will be responsible for delivering fantastic customer support for our highly technical SOAR product to a diverse set of...

Senior Manager, Technical SupportWe are looking for a dynamic, technically minded but personable leader, motivated andexperienced in customer support, to join and lead our customer support group.As a Senior Technical Support Manager, you will be responsible for delivering fantasticcustomer support for our highly technical SOAR product to a diverse set of...