PMS Operations

Job Title: Operations Manager – Portfolio Management Services (PMS) Location: Mumbai Department: Operations Experience: 5–10 years (in PMS Operations) Role Overview: We are seeking an experienced and detail-oriented professional to join our Portfolio Management Services (PMS) team in Mumbai. The incumbent will play a critical role in overseeing and executing end-to-end operations, ensuring regulatory compliance, timely client servicing, and seamless coordination with custodians, brokers, and fund accountants. This role is integral to ensuring the back- and mid-office operations run smoothly and align with our fiduciary standards and business objectives. Key Responsibilities: 1. Client Onboarding & KYC: ● Monitor and ensure timely client onboarding (liaisoning with custody, demat, fund accounting teams/vendors) and KYC/AML compliance. ● Maintain and update client master data and ensure data integrity in systems. 2. Custody & Fund Accounting Operations: ● Liaise with custodians for trade affirmation, settlement, corporate actions, and cash flow instructions. ● Monitor NAV computation and validate daily fund accounting reports from the fund accountant. ● Ensure corporate actions are correctly recorded and accounted. ● Oversee reporting and audit trails related to valuation and reconciliation. ● Handle queries and escalations related to custody and accounting processes. 3. Trade Execution & Order Management: ● Track order lifecycle: pre-trade, order routing, confirmation, and exception handling. 4. Trade Settlement & Reconciliation: ● Ensure timely settlement of trades across multiple brokers and custodian. ● Perform daily reconciliations of trades, holdings, cash, NAVs, and client portfolios. ● Identify and resolve breaks in reconciliation in a timely manner. 5. Broker Management: ● Coordinate with empaneled brokers for trade confirmations, exposure limits, commission disclosures, and settlement. ● Monitor execution efficiency of multiple brokers. ● Manage periodic brokerage reviews, fee negotiations, and performance benchmarking. 6. Client Reporting & Regulatory Compliance: ● Generate and dispatch monthly, quarterly, and annual client portfolio reports with performance, fees, and benchmark comparisons. ● Aid compliance function in generating and filing regulatory and audit reports (e.g., SEBI reporting, PMS disclosures, audit schedules). ● Ensure accurate fee computation, billing, and invoicing as per agreed client mandates. ● Manage ad hoc client queries and ensure high-quality investor servicing. Skills & Qualifications: ● Graduate/Postgraduate in Commerce, Finance, or related discipline; CA/MBA/CFA (preferred). ● 5–10 years of relevant experience in PMS operations. ● Strong knowledge of SEBI PMS regulations, custody, fund accounting norms, and capital market settlement systems. ● Experience with PMS/OMS platforms (e.g., WealthSpectrum, Miles). ● Proficient in MS Excel. ● Excellent communication, coordination, and problem-solving skills. ● Strong organizational skills and ability to multitask in a high-growth environment. What We Offer: ● Opportunity to work with a fast growing company with a high-growth trajectory. ● Collaborative work culture that values initiative and ownership. ● Competitive compensation with performance-linked incentives. About CREST: CREST is India's first new-age multi-family office and asset management firm built exclusively for the top 0.01% founders, operators and value creators. 1. Experienced Founding Team: Founders have built and managed more than USD 2B AUM across asset classes including alternatives; advised multiple Family Offices wealth of more than USD 5B; raised USD 2B from Institutions, Sovereign Wealth Funds, Pension Funds, Fund of Funds across Europe, Asia, and North America. They have scaled multiple VC-backed ventures across geographies and multi-million dollar revenue using product and tech, and have raised multiple rounds from Series A to Series E in their previous roles. 2. Venture-Backed: Backed by one of the largest Asian Venture Capital Funds in the world, top 0.01% percentile investors from India, including the founders of top unicorns and listed companies. 3. We are Building: Currently, we are building an Asset Management Firm and tech-enabled Multi-Family Office for Asia’s top 0.01% Founders, Executives, and Value Creators. Our Values: 1. Building for the Long Term: We are setting up a firm which will be in the top 0.01% of the world’s top AMCs in the coming decade across asset classes. To do this, we want to work with the top 0.01% talent in every asset class we operate in. Only this way, we can together create a business that will last for decades to come and outlast us. 2. High Agency: We are looking for team members with high ownership and a high agency approach to work and bringing their best-self to problems being solved every day. We believe in pushing ourselves and helping each other to achieve the best work done in our lives. Continuous learning every day is how we achieve this. 3. High Growth: We believe in doing the right things for the client and growing fast. If Beta is the average of how the market performs, we want to have Alpha in everything we do, which reflects in the pace at which we are growing and will continue to grow. Always faster and better than the market. 4. Client First Fiduciary: We believe in the power of keeping clients at the centre of our universe. Our decision-making will always be 100% aligned with the client’s best interests. We are fiduciaries and custodians of the capital and trust of our clients. Interested? Send your application to: talent@crest-group.co