Manager - Training

PositionManager - TrainingNo Of PositionTBCDepartmentTrainingFunctionTrainingReporting toRegional Head - TrainingBand4KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery formatxc2xb7 Delivering training in accordance with the learning journey design and blended delivery format - classroom training and or virtual trainingsxc2xb7 Developing facilitation skills and virtual deliveryskills to ensure seamless training delivery across all sessionsAdministrativexc2xb7 Manager-trainer to drive adoption of the digital learning platform across all rolesxc2xb7 Responsible for driving digital assessments amongst Agents and ADMsxc2xb7 Responsible for driving self-learning among Agents and ADMsxc2xb7 Responsible for calendarizing and effectively planning all training sessions with the OH OHsxc2xb7 Responsible for delivering all training adhering to the training calendar designedxc2xb7 Responsible for driving business performance of all learnersxc2xb7 Responsible to drive attendance to all training sessionsxc2xb7 Responsible to capture attendance in TMS ELM within the stipulated time definedxc2xb7 Responsible to coordinate with the OH OHs in calendarizing all training sessions for an officexc2xb7 Responsible to plan travel for training sessions in various locations as requiredLook after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents Sales Managers Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents Customers SMs Ps MPs Ensure that the agents get updated and continuous information on MLI productsFacilitate self- development of agentsMEASURE OF SUCCESS xc3x98 Participant feedbackxc3x98 Number of days of trainingxc3x98 Customer survey ratingxc3x98 Pass percentage of agentsxc3x98 Digital adoption adoption of digital learning platformxc3x98 Pass percentage of Agents in IRDA examsxc3x98 Attendance of Agents and employees in training sessionsxc3x98 Activating agents month-on-month against the targetxc3x98 Compliance on IRDA requirementsxc3x98 Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADMxc3x98 Reduction in training costxc3x98 Awareness level of agents on competitionDESIRED QUALIFICATIONS AND EXPERIENCEa Graduate in any disciplineb At least 2-3 years in sales and 3-4 years in conducting sales training life insurance domain would be a plusKNOWLEDGE SKILLS ABILITIESCompetencyLevelResult Orientation5Working With Through Others4Innovation5Customer Centricity4Technical Expertise4Business Acumen4Impact Influence4Communication4Role Modelling Core Values4Strategic Planning Execution4xc2xb7 Learning abilityxc2xb7 Logical thinkingxc2xb7 Must be able to motivate agentsxc2xb7 Should be self motivated self starterPositionManager - TrainingNo Of PositionTBCDepartmentTrainingFunctionTrainingReporting toRegional Head - TrainingBand4KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery formatxc2xb7 Delivering training in accordance with the learning journey design and blended delivery format - classroom training and or virtual trainingsxc2xb7 Developing facilitation skills and virtual deliveryskills to ensure seamless training delivery across all sessionsAdministrativexc2xb7 Manager-trainer to drive adoption of the digital learning platform across all rolesxc2xb7 Responsible for driving digital assessments amongst Agents and ADMsxc2xb7 Responsible for driving self-learning among Agents and ADMsxc2xb7 Responsible for calendarizing and effectively planning all training sessions with the OH OHsxc2xb7 Responsible for delivering all training adhering to the training calendar designedxc2xb7 Responsible for driving business performance of all learnersxc2xb7 Responsible to drive attendance to all training sessionsxc2xb7 Responsible to capture attendance in TMS ELM within the stipulated time definedxc2xb7 Responsible to coordinate with the OH OHs in calendarizing all training sessions for an officexc2xb7 Responsible to plan travel for training sessions in various locations as requiredLook after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents Sales Managers Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents Customers SMs Ps MPs Ensure that the agents get updated and continuous information on MLI productsFacilitate self- development of agentsMEASURE OF SUCCESS xc3x98 Participant feedbackxc3x98 Number of days of trainingxc3x98 Customer survey ratingxc3x98 Pass percentage of agentsxc3x98 Digital adoption adoption of digital learning platformxc3x98 Pass percentage of Agents in IRDA examsxc3x98 Attendance of Agents and employees in training sessionsxc3x98 Activating agents month-on-month against the targetxc3x98 Compliance on IRDA requirementsxc3x98 Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADMxc3x98 Reduction in training costxc3x98 Awareness level of agents on competitionDESIRED QUALIFICATIONS AND EXPERIENCEa Graduate in any disciplineb At least 2-3 years in sales and 3-4 years in conducting sales training life insurance domain would be a plusKNOWLEDGE SKILLS ABILITIESCompetencyLevelResult Orientation5Working With Through Others4Innovation5Customer Centricity4Technical Expertise4Business Acumen4Impact Influence4Communication4Role Modelling Core Values4Strategic Planning Execution4xc2xb7 Learning abilityxc2xb7 Logical thinkingxc2xb7 Must be able to motivate agentsxc2xb7 Should be self motivated self starter