Senior Manager

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Senior Manager - Transitions In this role you will be dealing with Practice SME s Operations Leaders Lean Digital Transformation Team Analytics Team Customers Relation Managers Enabling Functions Global teams The Transition function plays a key role in stabilizing new processes being migrated within the designated areas and ensuring smooth running of the same This includes setting up of performance metrics regular monitoring of processes ensuring controls are in place risk analyses are performed for every process adequate training of resources establishing communication channels with various internal external teams for long terms success Responsibilities Develop an understanding of the E2E solution and value being proposed Give to the creation of the E2E Transition strategy solution along with the TL by Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship management practices Understand G s Digital Compendium - Transformation Services offerings solutions digital assets and their deployment toolkits - with a sharp focus on client domain-specific agendas Taps into internal networks - TLs SMEs SDLs People Function etc to identify significant ideas or customize existing transformation solution in accordance with client s expectations Owing expectations and gain relevant agreement ownership to drive the Project agenda as laid out and identify and communicate risks and co-create change solutions throughout the Project period Build foundational knowledge of revenue AOI impact and cost drivers for a business and Responsible for SLA Adherence during the transition lifecycle 90 days post go-live Foresee assess communicate and mitigate project process risks to impacted parties Qualifications we seek in you Minimum Qualifications Postgraduate Graduate Technical Digital background - Project Management Professional PMP from PMI or equivalent certification Project management active Transitions experience Exposure to project management tools and technologies familiarity with any of the major ERP platforms e g SAP or Oracle Relevant experience in consulting and organizational change Digital Pseudo Native Build a Digital Mindset Strategic and Outcome Focused Client Interactions Build positive relationships with the Client on a bedrock of Project Change Risk-based conversations Controller of E2E Transition Costs Be accountable for Transition Costs Global Viewpoint Holder Demonstrate Client Domain insights through internal and external intelligence to build checks and balances for best in breed solutions Preferred Qualifications Skills Experience or exposure on digital deployment or projects Experience in engaging in strategic and tactical discussion with senior partners to sell the product offering Provide inputs for Transformation Focused with E2E view of the proposed solution Proficient in leading the project set up through to delivery new capabilities and closure for all deals Excellent interpersonal skills Proficient in MS Office Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training