Customer Retention Associate Internship In Gurgaon At

2 days ago

Gurgaon, Haryana, India Milkbasket Full time

About the internshipSelected intern s day-to-day responsibilities include 1 Conduct outbound calls to assess customer satisfaction levels 2 Address customer inquiries concerns and issues promptly 3 Serve as the primary point of contact for key customers ensuring high satisfaction 4 Gather feedback for product and service improvements 5 Provide insights to maximize platform utilization 6 Advocate for customer needs influencing core product marketing and internal teams 7 Develop and execute strategies to drive platform adoption 8 Collaborate with clients to unlock platform potential 9 Enhance customer satisfaction NPS and reduce churn 10 Analyze customer behavior communicate to increase AOV 11 Generate reports on customer retention metrics presenting findings to management Skill s requiredClient Relationship English Proficiency Spoken Earn certifications in these skillsWho can applyOnly those candidates can apply who 1 are available for full time in-office internship2 can start the internship between 13th Aug 24 and 17th Sep 243 are available for duration of 6 months4 are from or open to relocate to Gurgaon and neighboring cities5 have relevant skills and interests Women wanting to start restart their career can also apply Other requirements1 A graduate degree 2 Excellent relationship-building skills 3 Strong analytical skills 4 Superior English communication skills PerksCertificateNumber of openings2About MilkbasketLaunched in early 2015 Milkbasket is India s first and largest micro-delivery service for daily essentials Built on the unique Indian habit of getting fresh milk delivered to home every morning Milkbasket is today fulfilling the entire grocery needs of a household every day with 6000 products across 13 categories Milkbasket has innovated Flexi-ordering and contactless deliveries both global first that enable its users to add or modify their orders till late midnight and get their no-disturbance silent deliveries right at their doorstep by 7 am the next morning Milkbasket backed by Reliance is currently live in 20 cities including major cities like Delhi NCR Bangalore Hyderabad Chennai Jaipur and Ahmedabad and expanding its footprints across other major tier I and tier II cities Activity on InternshalaHiring since November 20232 opportunities posted1 candidate hired

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