(08/10/2025) Project Manager

Get to Know Us It s fun to work in a company where people truly believe in what they re doing At BlackLine we re committed to bringing passion and customer focus to the business of enterprise applications Since being founded in 2001 BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance Being a best-in-class SaaS Company we understand that bringing in new ideas and innovative technology is mission critical At BlackLine we are always working with new cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers Work Play and Grow at BlackLine Make Your Mark The Project Manager works with customers partners and the BlackLine Professional Services Team on driving projects to successful outcomes The role is responsible for managing the relationship with the customer and partner teams throughout the engagement and is the main point-of-contact between customer partner and BlackLine teams You ll Get To Manage stakeholders customers partners internal to ensure positive outcomes for all parties Develop detailed project plans covering budgets schedules and resources Coordinate teams to ensure on-time successful project delivery Define success criteria track progress and communicate status to stakeholders Provide leadership with regular updates on milestones risks and financials resolving issues as they arise Ensure projects adhere to scope schedule budget and quality standards Creates and maintains thorough documentation throughout the implementation to include billable hours Salesforce notes documentation expense management etc Manage and mitigate project risks serving as the escalation point for customer or partner issues Communicates with key stakeholders to ensure risk awareness project progress set expectations and define next steps in a timely manner Implement best practices templates and tools to support successful project outcomes Track deliverables and maintain accurate project data for visibility Identify opportunities for upselling or cross-selling to increase revenue Lead customer meetings including kickoffs status updates and steering committees Provides application feedback to Product team in order to enhance or resolve functionality for future releases Perform additional duties as assigned What You ll Bring Bachelor s degree or equivalent work experience Years of Experience in Related Field 5 years of experience of software SAAS project management and 7 years of experience working with business stakeholders within a cross-functional matrix environment Technical Specialized Knowledge Skills and Abilities Proficient in MS Office and CRM project management software Strong organizational skills Customer-oriented approach Excellent verbal and written communication abilities Sharp business acumen Problem-solving aptitude Proven ability to demonstrate a drive for results and accountability of business needs Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective Demonstrate decisiveness in resolving business problems making decisions and identifying priorities We re Even More Excited If You Have Experience with large scale ERP systems including SAP and Oracle preferred Domain experience with Invoice to Cash Collections Management e-Invoicing and Payments Thrive at BlackLine Because You Are Joining A technology-based company with a sense of adventure and a vision for the future Every door at BlackLine is open Just bring your brains your problem-solving skills and be part of a winning team at the world s most trusted name in Finance Automation A culture that is kind open and accepting It s a place where people can embrace what makes them unique and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives A culture where BlackLiner s continued growth and learning is empowered BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity BlackLine is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity or expression race ethnicity age religious creed national origin physical or mental disability ancestry color marital status sexual orientation military or veteran status status as a victim of domestic violence sexual assault or stalking medical condition genetic information or any other protected class or category recognized by applicable equal employment opportunity or other similar laws BlackLine recognizes that the ways we work and the workplace itself has shifted We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week