Customer Care Executive
3 months ago
**Customer Support Executive (international process)**
**Job description**:
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.
**Job Role & Responsibilities**:
- Manage large amounts of incoming phone calls.
- Identify and assess customers' needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right tools/methods.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- take the extra mile to engage customers.
**Qualification**:
- Freshers with great communication skills are also welcomed.
- Graduate/undergraduate
- MUST be comfortable with working from the office.
- Strong phone contact handling skills and active listening.
**6 days working/ 1 day rotational off**
**9 hour login**
**shift window 8:00AM to 8:00PM (any 9 hour)**
**Salary
- 15,000 IN HAND (with deductions)**
**INTERVIEW MODE- WALK-IN**
**WORK LOCATION- Moti Nagar, Delhi**
**Chanchal - 9826042494**
**Salary**: From ₹21,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Moti Nagar, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9826042494
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