Aladdin Business, Client Service, Associate

4 weeks ago

Gurugram Haryana, India BlackRock Full time

Description

About this role

Overview

The Product Expert team within Aladdin Client Services is seeking to hire a Front Office Product Support Expert. Front Office Product Experts specialize in Portfolio Management Tools, Portfolio Analytics and Single Security Analytics, Performance Attribution and their core mission is to:
Build deep product and workflow expertise, handle the most complex client asks and elevate the knowledge of the support organization Partner with developers and the broader business to build more user

The team is highly visible and well connected across the Aladdin Business and partners with product management/development functions to solve complex technical inquiries and help shape product development. Additionally, the Product Experts will work closely with our Aladdin development teams to help drive and improve platform supportability and stability by partnering on strategic tooling initiatives.

Key Responsibilities
- Engage with Aladdin users on our analytics models
- Own complex Aladdin user inquiry demonstrating technical knowledge of our analytics models and technical infrastructure
- Drive support and product initiatives by engaging regularly with development teams
- Act as key liaison between the Aladdin Client teams and Aladdin Engineering teams, and the wider BlackRock business
- Work with key stakeholders across the Aladdin business to deliver against product specific, high impact projects
- Analyze client inquiry trends using data and user feedback and implement solutions to improve workflows and product
- Identify function gaps and areas of strategic improvement from a product platform and financial modelling perspective
- Formulate and implement strategic objectives to improve Aladdin user experience through process and technology enhancements
- Work closely with other business units to prepare the Level 1 Aladdin Client Service team for product changes and releases
- Develop skills to become technically proficient in all workflows and analytics models within a front office product focus area: Single Security Analytics, Portfolio Risk Analytics or Performance Attribution
- Develop internal talent by providing learning/training opportunities, career development and 1:1 mentoring
- Deployment of new products and functionalities with Product Managers, Developers and Product marketing

Desired Qualifications
- Bachelor level degree or above
- 6+ years in a client facing or product role with exposure to single security valuation models, portfolio risk (VaR, stress testing, optimisation) or performance attribution.
- Security valuation models cover rates, credit, mortgages, derivatives
- Portfolio Risk - multi-asset (public & private assets) - volatility, tail risk, stress testing
- Performance attribution - equity, fixed income, multi-asset
- Ability to work in a fast-paced environment with high self-assurance, positive demeanor and drive
- A desire to continuously learn and build analytics and product expertise
- Strong presentation skills and ability to tailor approach to all corporate levels
- Outstanding communication and interpersonal skills
- Technically proficient, experience in diagnosing root cause and ability to problem solve
- Experience of automation tools and support tooling experience
- CFA, FRM, CAIA or other professional qualifications a plus
- A working knowledge of SQL, UNIX, java, Python or similar, and/or Aladdin

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our

  • Aladdin Business, Client Service, Associate

    2 weeks ago

    Gurgaon, Gurugram, Haryana, India BlackRock Full time

    Description About this role About this role Aladdin Client Services role is part of the Aladdin Product Services within BlackRock Solutions - Aladdin Business unit. BlackRock Solutions - mission is to provide BlackRock with the best risk analytics and investment management platform, as well as to use this platform to offer a variety of tools and services...

  • Aladdin Client Service, Associate

    4 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Overview: The Product Expert team within Aladdin Client Services is seeking to hire a Front Office Product Support Expert. Front Office Product Experts specialize in Portfolio Management Tools, Portfolio Analytics and Single Security Analytics, Performance Attribution and their core mission is to: Build deep product and workflow...

  • Aladdin Client Service, Associate

    2 days ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Overview: The Product Expert team within Aladdin Client Services is seeking to hire a Front Office Product Support Expert. Front Office Product Experts specialize in Portfolio Management Tools, Portfolio Analytics and Single Security Analytics, Performance Attribution and their core mission is to: Build deep product and workflow...

  • Aladdin Business, Client Service, Analayst-2

    1 week ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Team Overview: Aladdin Client Services role is part of the Aladdin Product Services within BlackRock Solutions’ Aladdin Business unit. BlackRock Solutions’ mission is to provide BlackRock with the best risk analytics and investment management platform, as well as to use this platform to offer a variety of tools and services...

  • Aladdin Client Business, Client Experience

    4 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Are you a highly motivated professional interested in building a career in FinTech? Can you shape and enhance clients’ investment processes? Do you thrive on working with clients and internal teams to solve complex problems? Can you deliver in a fast-paced environment and demonstrate resilience in the face of challenges? - If...

  • Aladdin, Technology Oversight, Associate

    3 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Are you a highly motivated professional interested in shaping the future of financial technology? Do you have a proven track record of delivering on strategic and operational projects in a fast-paced environment? If this sounds like you, then join our Aladdin® team. As a member of the Aladdin COO Risk and Controls team for one...

  • Aladdin Business, Trading Product Expert, Associate

    2 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role BlackRock Overview: BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and...

  • Aladdin Product, Product Testing, Associate

    3 days ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role bout this Role At the heart of BlackRock, the largest investment management firm in the world, is the Aladdin Product team. Being a member of Aladdin Product means working with the industry’s thought leaders to build innovative and forward-looking products that shape the financial markets. We build next-generation technology...

  • Associate, Aladdin Sustainability

    2 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Associate, Quantitative Engineering & AI, Aladdin Sustainability Analytics Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your...

  • Product Testing, Aladdin Platform Accounting

    3 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role About this Role At the heart of BlackRock, the largest investment management firm in the world, is the Aladdin Product team. Being a member of Aladdin Product means working with the industry’s thought leaders to build innovative and forward-looking products that shape the financial markets. We build next-generation technology...

  • Client Delivery

    3 days ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role - Job Description BlackRock Company Description: Overview: BlackRock Solutions (BRS) is uniquely positioned to address the industry’s risk management, portfolio construction and financial technology demands. The various business departments within BRS are focused on providing clients with highly scalable portfolio analytics &...

  • Core Analytics Solutions- Associate

    5 days ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role BlackRock Company Description: BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock’s mission is to create a better financial future...

  • Associate, Afe Private Credit

    2 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock’s mission is to create a better financial future for our clients. We have a...

  • Associate - Aladdin Sustainability Lab: Transition

    3 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role **Job Description**: About this role BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from rigorous...

  • Associate, Quality Assurance

    2 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software...

  • Associate Technology Implementation

    3 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role About this role Data & Analytics Solutions within the Data & AI pillar of Technology & Operations manages the continuous development and transformation of Aladdin’s enterprise analytics data assets and technical platform, and is responsible for the onboarding and ongoing data analytics solutions for Blackrock businesses and...

  • Associate, Investment Accounting

    3 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role About BlackRock Are you a highly motivated professional looking to elevate your career by joining the world's largest asset manager? Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance, working with both internal partners and clients? We know how important it is to feel...

  • Associate - Client Services

    3 weeks ago

    Gurugram, Haryana, India Fidelity International Full time

    About the Opportunity **Job Type**: Permanent Application Deadline: 29 February 2024 **Job Description**: Title Associate - Identify Department Client Services Location Gurgaon Reports To Manager - Client Services Level 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By...

  • Client Services Associate

    3 days ago

    Gurugram, Haryana, India Fidelity International Full time

    About the Opportunity **Job Type**: Permanent Application Deadline: 12 May 2024 **Job Description**: Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We’re proud to have been helping our clients build...

  • Associate, Genai

    2 months ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software...