Health Insurance Operations Executive

2 months ago


Goregaon East Mumbai Maharashtra, India TRUSTTECH IMF PVT LTD Full time

Job Title: Health Insurance Operations Executive

Job Overview:
Key Responsibilities:
1. Lead Management:

- Oversee the end-to-end process of health insurance leads, from initial contact to policy issuance.
- Efficiently manage and prioritize a high volume of leads while ensuring accuracy and compliance with company policies.

2. Customer and Partner Communication:

- Interact with customers and partners to gather necessary information, explain policy details, and address inquiries.
- Build and maintain strong relationships with partners, ensuring effective collaboration and smooth workflow.

3. Policy Issuance:

- Ensure timely and accurate issuance of health insurance policies.
- Collaborate with underwriters and other relevant departments to facilitate a seamless issuance process.

4. Product Knowledge:

- Demonstrate a deep understanding of health insurance products and stay updated on industry trends and regulations.
- Provide guidance to customers on the most suitable insurance options based on their needs.

5. Documentation and Record Keeping:

- Maintain accurate and organized documentation of customer interactions and policy details.
- Ensure compliance with all regulatory requirements and company policies.

6. Problem Resolution:

- Address and resolve issues related to policy issuance, customer concerns, or partner collaboration in a timely and effective manner.
- Work closely with other departments to troubleshoot and resolve any operational challenges.

7. Reporting and Analysis:

- Generate reports on key performance indicators related to lead management and policy issuance.
- Analyze data to identify areas for improvement and implement strategies to enhance operational efficiency.

Qualifications and Skills:

- Bachelor's degree in Business, Insurance, or a related field.
- Proven experience in health insurance operations.
- Strong knowledge of health insurance products, underwriting processes, and industry regulations.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks simultaneously and meet deadlines.
- Proficient in using relevant software and tools for data analysis and reporting.

How to Apply:
**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 9326758978

Expected Start Date: 01/04/2024



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