Customer Support Executive(Tamil-voice Process)

3 months ago


Palghat, India Aabasoft Technologies India Pvt Ltd Full time

Job Title: Customer Support Executive (Tamil - Voice Process)

Location: Info park

Experience Level: 0-1 year

We are currently seeking a Customer Support Executive fluent in Tamil for our voice process team. In this role, you will be responsible for delivering exceptional customer service to our Tamil-speaking customers over the phone. If you have a strong command of the Tamil language and a passion for assisting customers, we encourage you to apply

**Responsibilities**:

- Handle inbound and outbound calls from Tamil-speaking customers with professionalism and empathy.
- Assist customers with their inquiries, provide product information, and resolve issues effectively.
- Ensure customer satisfaction by addressing concerns promptly and accurately.
- Collaborate with team members to achieve service-level targets and maintain quality standards.
- Escalate complex issues to the appropriate department for resolution when necessary.
- Continuously strive to improve customer service processes and contribute ideas for enhancement.

**Requirements**:

- Fluency in Tamil language is a mandatory requirement.
- Excellent verbal communication skills in Tamil, with the ability to articulate information clearly and concisely.
- Strong customer service orientation and a friendly demeanor.
- Ability to adapt to changing priorities and work well under pressure in a fast-paced environment.
- Good listening skills and the ability to empathize with customers' needs.
- No prior experience required; freshers are welcome to apply.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,214.10 - ₹15,000.42 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Palakkad, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you a Fresher?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Tamil (required)
- English (required)

Work Location: In person



  • Palghat, India AgenciFlow India Pvt Ltd Full time

    Ready to relocate to Kovaipudur Coimbatore, Fluent English (required) Customer Service Representative: Fresher or 1 year (preferred) Essential Duties and Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various...


  • Palghat, India Milestone Career Planner Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Palghat, India Pazheri Group Full time

    Tamil speaking Freshers can also apply. For Females - **Job Roles &Responsibilities-**: - Answer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and...


  • Palghat, India Pazheri Properties & Developers Pvt Ltd Full time

    We are looking for dedicated individuals to join our team as Customer Relationship executive (Female ) in Palakkad. - Job Roles: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Must know tamil. - Resolving customer complaints quickly and efficiently. - Meeting with...


  • Palghat, India Sununited Infologics Pvt. Ltd Full time

    **Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...


  • Palghat, India Sununited Infologics Pvt. Ltd Full time

    **Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...


  • Palghat, India InsureMile Full time

    Insuremile The company aspires to lead the insurance industry by surpassing traditional risk protection, with a mission to establish a forward-thinking marketplace catering to underinsured customers. Their purpose is to contribute to societal growth through risk protection. The product portfolio includes innovative insurance options like motor, health, and...

  • Customer Voice Support

    4 months ago


    Palghat, India Inter Seek Recruitment Services Full time

    **Job Types**: Full-time, Permanent, Fresher **Salary**: From ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Food provided Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus - Yearly bonus Ability to commute/relocate: - Palakkad, Kerala:...

  • Non Voice Process

    4 months ago


    Palghat, India NEO GUIDE Full time

    REQUIREMENTS: - Handling customer queries and request. - Should be good at typing. - Understand customer requirements and provide customer service experience. - Experience 0- 4 Years LOCATION: Velachery Chennai GENDER : Male/Female QUALIFICATION : Any degree **Job Types**: Full-time, Permanent Pay: ₹18,000.00 per month **Benefits**: - Health...


  • Palghat, India Calltawk Solution LLC- FZ Full time

    **Responsibilities**: - Managing large amounts of ( Inbound & Outbound ) Calls in a timely manner - Follow communication scripts when handling different topics - Identify customer needs, Clarify information, research every issue, and provide alternatives and/or solutions. - Seize opportunities to up-sell products when they arise. - Keep records of all...


  • Palghat, India Calltawk Solution LLC- FZ Full time

    Malayalam **Responsibilities**: - Managing large amounts of ( Inbound & Outbound ) Calls in a timely manner - Follow communication scripts when handling different topics - Identify customer needs, Clarify information, research every issue, and provide alternatives and/or solutions. - Seize opportunities to up-sell products when they arise. - Keep records...


  • Palghat, India AgenciFlow India Pvt Ltd Full time

    Ready to relocate to Kovaipudur Coimbatore, Fluent English (required) Customer Service Representative: Fresher or 1 year (preferred) Essential Duties and Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various...


  • Palghat, India Inter Seek Recruitment Services Full time

    Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership Handle customer’s concern, analyse root cause and take improvement activities Ensure all customers’ voice is...

  • Customer Service

    3 months ago


    Palghat, India NEO GUIDE Full time

    Customer service - malayalam Job Role: Opening for voice process: Graduation is a must. Jd: have to handle customer queries in European space. Looking for immediate joiner. Language - Malayalam. **Job Types**: Full-time, Permanent **Salary**: ₹16,500.00 - ₹17,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...


  • Palghat, India HRBRO PLACEMENT SERVICES Full time

    Role : Customer Relationship Officer ( CSB) Qualification : Any Degree Age limit : 35 Location : Coimbatore, Raja Street. Package : 11,500.00 per month + ESI Hostel Allowance : 1,500/ Month Working Days : 6 days a week ( No fixed Off) Working Shift : Morning and Night Shift Night shift allowance will be paid. Language : must be fluent English &...

  • Tele Caller Executive

    3 months ago


    Palghat, India Chathamkulam Projects and Developers Private Limited Full time

    we are Hiring Tele caller executive Palakkad well speck Tamil and English **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work...

  • Tele Caller Executive

    3 months ago


    Palghat, India Optrotech Full time

    **Job Title: Multilingual Telecaller** **Overview**: As a Multilingual Telecaller, you will play a pivotal role in our company's success by effectively communicating with customers in various languages to provide exceptional service and support. Your proficiency in English, Malayalam, Hindi, and Tamil will enable you to engage with a diverse customer base,...

  • Tele Caller Executive

    4 months ago


    Palghat, India Optrotech Full time

    **Job Title: Multilingual Telecaller** **Overview**: As a Multilingual Telecaller, you will play a pivotal role in our company's success by effectively communicating with customers in various languages to provide exceptional service and support. Your proficiency in English, Malayalam, Hindi, and Tamil will enable you to engage with a diverse customer base,...


  • Palghat, India Aashirvad Cineplexx Full time

    Theatre Customer Care Executive Handling Customers & Theatre Cafe Sections **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹13,500.00 per month **Benefits**: - Food provided - Health insurance **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) -...


  • Palghat, India Aashirvad Cineplexx Full time

    Theatre Customer Care Executive Handling Customers & Theatre Cafe Sections **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹13,500.00 per month **Benefits**: - Food provided - Health insurance **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) -...