Operations Associate

4 months ago

Chennai Tamil Nadu, India Athenahealth Full time

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Athenahealth offers a variety of Revenue Cycle Management services to its clients in supporting their continued revenue growth. Operations teams takes the lion share of the overall spends of the company. Senior Operations Analyst is responsible for driving work and executing on the tasks in an accurate and timely manner as dictated by our expectations from our customers.

Essential Functions (Duties and Responsibilities):
75% Resolve outstanding health insurance claims or documentation issues through analysis and co-ordination with relevant teams
- Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM
- Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services
- Responsible to maintain important logs and documentation regarding the details of the tasks performed
- Support an environment of accountability and management against goals
- Collaborate with cross-functional teams to resolve issues identified from day to day working of claims

15% Identify and quantify work trends
- Propose solutions to improve internal processes to facilitate a “touchless” revenue cycle
- Work with internal teams across the Operations Division to prioritize and implement process improvements appropriately prioritized based on impact and business need

10% Accept full ownership and responsibility for special projects
- Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business

Education & Experience Required:

- Bachelor’s degree or equivalent
- 3 to 5years’ experience in fast paced environment

Knowledge & Skills:

- Healthcare RCM knowledge, Denial Management preferred
- Knowledge is CCT Audit, remittance tracking, denial management
- Analytical skills and good communication skills
- Ability to clearly articulate actions taken and articulate next steps
- MS office skills, required
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that

  • Associate Operations

    3 weeks ago

    Chennai, Tamil Nadu, India Larsen & Toubro Full time

    Associate Operations LNT/AO/1141707 EdutechChennai - Posted On 10 Sep 2024- Required Experience 2 - 4 Years**Skills**: Knowledge & Posting Location PROJECT MANAGEMENT OPERATIONS MANAGEMENT MIS Minimum Qualification BACHELOR OF TECHNOLOGY (BTECH) **Job Description**: The Associate Operations role involves supporting daily business activities,...

  • Operations Associate

    4 months ago

    Chennai, Tamil Nadu, India Tradu Full time

    Vacancy Name - Operations Associate Vacancy No - VN1044 Employment Type - Regular Full-Time Location - Chennai Job Details Primary responsibilities include (not limited to): - Review customer documents - Resolve various alerts while conducting KYC - Activate new customer trading accounts - Transaction processing (withdrawals, transfers, deposits) -...

  • Operations Associate

    4 months ago

    Chennai, Tamil Nadu, India Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. - We are looking for Operations Associate to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. - But enough about us; let’s talk about you. - You are...

  • Operations Associate

    4 weeks ago

    Chennai, Tamil Nadu, India Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for** **Operations** Associate** to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let’s talk about...

  • Operations Associate

    4 months ago

    Chennai, Tamil Nadu, India Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for Operations Associate to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let’s talk about you. You are a...

  • Junior Operations Associate

    4 months ago

    Chennai, Tamil Nadu, India Bhumi Full time

    **Job Information**: Job Opening ID - ZR_266_JOB Number of Positions - 1 Job Opening Status - In-progress Industry - NGO/Social Services Work Experience - 1-3 years Salary City - Chennai State/Province - Tamil Nadu Country - India Zip/Postal Code - 600016 As a Junior Operations Associate, you will play a crucial role in supporting the day-to-day...

  • Associate Sales Operations

    3 days ago

    Chennai, Tamil Nadu, India CustomerLabs Full time

    **Job Summary**: The Sales Operations Associate supports the sales team by managing sales data, generating reports, and optimizing sales processes. This role involves a blend of administrative and analytical tasks aimed at improving the efficiency and effectiveness of the sales department. **Key Responsibilities**: Industry research (Experience in using...

  • Associate I

    3 months ago

    Chennai, Tamil Nadu, India Pfizer Full time

    The Labeling Operations Manager (LOM) provides operational support for the initial creation and relevant updates to labeling documents including the Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via the Centralized, Mutual Recognition or Decentralized Procedures, and...

  • Associate Operations Processor

    4 weeks ago

    Chennai, Tamil Nadu, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking an Associate Operations Processors **In this role you will**: - Perform general clerical operations tasks that are routine in nature - Receive, log, batch, and distribute work - File, photocopy, and answer phones - Prepare and distribute incoming and outgoing mail - Regularly receive direction from supervisor and...

  • Customer Service

    6 months ago

    Chennai, Tamil Nadu, India NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Join us as a Customer Service & Operations Associate - In this customer centric role, we’ll look to...

  • Operations Associate

    3 months ago

    Pappanaickenpalayam, Coimbatore, Tamil Nadu, India vithya traders Full time

    **Job Title: Operations Associate** **Company: VITHYA TRADERS** **Location: 131, Bharathiar Road, P.N. Palayam, Coimbatore** **Company Background**: Established in 2000, VITHYA TRADERS stands as a premier trader of submersible pump spare parts, dedicated to delivering superior products and exceptional customer service. With a rich background in the...

  • Bus Operations Associate V

    4 months ago

    Chennai, Tamil Nadu, India Hewlett Packard Full time

    **Supply Chain Operations** **At HP Inc.** Do you love taking tough challenges? Do you love disrupting the status quo and want to re-invent? We are in search of talented people like you who are inspired by the big questions, driven to learn and grow, and dedicated to making a meaningful difference. HP is a leading technology company, with 8 decades of...

  • Data Operations Associate

    4 weeks ago

    Chennai, Tamil Nadu, India Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for Data Operations Associate to join our Sales & Marketing Data Operations division. You perform various data quality activities such as Data refresh, data analysis & validation to ensure Salesforce data is accurate,...

  • Bus Operations Associate 3

    4 months ago

    Chennai, Tamil Nadu, India Hewlett Packard Full time

    **Job Description**: **Supply Chain Operations** **At HP Inc.** Do you love taking tough challenges? Do you love disrupting the status quo and want to re-invent? We are in search of talented people like you who are inspired by the big questions, driven to learn and grow, and dedicated to making a meaningful difference. HP is a leading technology company,...

  • Hc & Insurance Operations Associate

    3 months ago

    Chennai, Tamil Nadu, India NTT DATA Full time

    **ENROLLMENT & BILLING - GRADE 4** **HC & INSURANCE OPERATIONS ASSOCIATE** **Position Overview**: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both...

  • Backend Officer

    3 months ago

    Pallavaram, Chennai, Tamil Nadu, India Vee Gee Associate Full time

    Job Opportunity: Backend Officer **Company**: Vee Gee - Bank Loan Verification (Fraud Control Unit) Agency **Location**: Pallavaram, Chennai, Tamil Nadu **About Us**: Vee Gee is a prominent bank loan verification and fraud control unit agency operating in Tamil Nadu and Kerala. We are committed to ensuring the integrity and accuracy of loan verifications...

  • Hc & Insurance Operations Associate

    3 months ago

    Chennai, Tamil Nadu, India Hashmap Full time

    Contributes to own team/closely related teams by ensuring quality and accuracy of team output. - Builds productive internal relationships at team lead or management level. - Collaborates with others to achieve objectives and ensure information flow - Provides operational support for activities associated with all phases of transaction processing - Ensures...

  • Business Operations Associate

    1 week ago

    Adyar, Chennai, Tamil Nadu, India DBaaS Software Private Limited Full time

    **Role Description** This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Associate will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service. - Develop a strategy to identify...

  • Process Associate

    3 months ago

    Chennai, Tamil Nadu, India Altrocks Tech Private Ltd Full time

    JOB VACANCY **DESIGNATION**:Associate 10th, 12th and Any Degree / Age below 35 LOCATION: Chennai Work Timing: 9 am to 6 pm **Job Types**: Full-time, Permanent, Fresher Pay: ₹9,218.67 - ₹41,444.53 per month **Benefits**: - Cell phone reimbursement - Health insurance Schedule: - Day shift - Monday to Friday - Morning shift Supplemental pay...

  • Business Operations Associate 4

    4 months ago

    Chennai, Tamil Nadu, India Hewlett Packard Full time

    Applies **_extensive knowledge_** the job skills, company policies and procedures to complete complex, specialized assignments/tasks in creative and effective ways. Comprehensive understanding of the general/technical aspects of the job. Works on assignments that are complex in nature and require considerable judgment, initiative, and technical/specialized...