Store Supervisor
3 months ago
**ROLE AND ELIGIBILITY CRITERIA**
**Role/Position:Store Supervisor**
**Reporting to:Store Manager**
**Location: Bangalore**
**Basic Eligibility Criteria**:
- Experience: 2 year experience in retail industry
- Qualification: Undergraduate/ Graduate
**Selection Process**:
- Screening round by Hr
- Personal Interview by Operations Head
**KEY RESPONSIBILITIES**:
- Responsible for the day to day running of store operations - Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)
- Responsible for Maintaining Store standards - Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns
- Adhering and driving company policies, Store SOP, and employment standards
- Be a role model in cashiering and assist in POS training and provide support to new & existing team members.
- Ensuring achievement of sales targets which have been set for the store and categories.
- Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock..
- Managing & resolving customer complaints and queries
- Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.
- Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
- Working on adequate learning and development of the team through on job training, VM training, product training etc.
- Managing Inward & Outward of stocks and inventory management
- Work as part of a team of Sales Advisors always demonstrating that the customer comes first.
- Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.
**SKILLS REQUIRED**:
- Commercial Acumen
- Customer Focus
- Managing Teams
- Effective communication
- Role modelling
- Planning & Organising
**Benefits**:
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 2 years (required)
**Language**:
- English (required)
Work Location: In person
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