Caller
6 months ago
**Telecaller / Counsellor - Kamadgiri Software Solutions Pvt. Ltd.About Kamadgiri Software Solutions Pvt. Ltd.**
Kamadgiri Software Solutions Pvt. Ltd. is a reputable company in the software and education industry. We are seeking a motivated and results-oriented Telecaller/counsellor to join our team.
**Join our team and make a difference**
We are currently seeking a motivated and results-oriented Telecaller/counsellor to join our growing team. In this role, you will play a vital role in connecting with students/clients and helping them to understand our product/services.
In this role, you will be responsible for making outbound calls to students and guiding them about our software products and services. You will also provide counselling to students and address their queries.
**Responsibilities**
- Make outbound calls to prospective students
- Explain the features and benefits of Kamadgiri's software products and services
- Address student queries and concerns regarding our offerings
- Provide educational and career counseling to students
- Build rapport with students and convert them into potential customers
- Achieve set call targets and performance metrics
**Qualifications**
- Graduation in any discipline from a recognized university
- 6 months to 3 years of experience in telecalling and/or counseling in the education or software industry (experience in a reputed company is a plus)
- Excellent communication and interpersonal skills
- Strong persuasion and negotiation skills
- Ability to work independently and meet deadlines
- Positive and enthusiastic attitude
- Proficiency in Hindi and English (both written and spoken)
**Skills**
- **Communication**:Excellent verbal & active listening skills. Clear, professional phone presence.
- **Sales & Persuasion**:Builds rapport, overcomes objections, presents effectively.
- **Customer Service**:Patient, professional, resolves issues, delivers exceptional service.
- **Technical**: Proficient in computers & phones, CRM a plus. Learns new software quickly.
- **Additional**:Time management, independent & team player, positive attitude, strong work ethic.
**Job Type**
- Full-time/Part-time (as per your preference)
- On-site (Chitrakoot, UP) or Remote
**Salary and Benefits**
- Competitive monthly salary (as per market standards)
- Incentive based on performance and commission
- Opportunity for career growth within Kamadgiri Software Solutions Pvt. Ltd.
**To Apply**
Pay: ₹5,000.00 - ₹15,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telecommunication: 1 year (required)
**Language**:
- Hindi (required)
- English (preferred)
Work Location: Remote
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