Tele Caller Executive
2 days ago
Tele caller (Hindi & English)
Position: Tele caller
Company: San Lak Services Pvt. Ltd.
Location: Remote
Experience: 0-3 Years
Languages Required: Hindi, English (mandatory)
Employment Type: Full-Time
About the Company:
San Lak Services Pvt. Ltd. is India’s first private company to provide panic support services, ensuring timely assistance during emergencies and critical situations. With its headquarters in Delhi, the company is committed to delivering reliable and efficient support services that cater to diverse needs. Through its innovative approach and focus on scalability, San Lak Services Pvt. Ltd. aims to establish itself as a leader in the private sector for emergency support.
Key Responsibilities:
1. Handle incoming and outgoing calls to support customer inquiries regarding the company’s services.
2. Provide accurate and prompt information about the panic support services and resolve queries in a professional manner.
3. Effectively communicate in Hindi and English to cater to a wide range of customers.
4. Maintain records of customer interactions, feedback, and service requests.
5. Collaborate with the backend team to ensure smooth service delivery and customer satisfaction.
6. Meet targets related to call volume, service quality, and conversion rates as per company standards.
Qualifications & Skills:
- Fluent in Hindi and English (both spoken and written).
- 0-3 years of experience in tele calling or customer service.
- Strong communication and interpersonal skills.
- Basic computer proficiency and familiarity with CRM software or similar tools.
- Ability to multitask and work under pressure.
- A customer-focused attitude and a problem-solving mindset.
**Benefits**:
- Competitive salary.
- Training and development opportunities.
- Opportunity to work in a dynamic and growth-oriented organization.
How to Apply:
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: Remote
Expected Start Date: 16/12/2024
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