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Business Developement Executive
2 weeks ago
We are looking for a motivated Business Development Executive / Manager to join our Business Development department.
You will be responsible for making both inbound and outbound calls to the clients.
You should have a complete understanding of the products and services offered by the company.
Also, you should be able to resolve client queries and direct the urgent ones to the senior management.
You should be able to make outbound calls to the clients and book appointments for the managers for a meeting.
In addition to this, you should be able to gather feedback from clients and make follow-up calls.
To perform this job role, you should be aware of the customer service practices and maintain a calm composure at all times.
You should be able to maintain an accurate record of all client details and update the same promptly.
You should be able to oversee your team members and provide support as and when required.
You should have excellent communication skills and written skills.
To perform well in this job role, you should display strong leadership skills and problem-solving abilities.
Moreover, you should be able to multitask and handle deadlines.
Also, demonstrating excellent work ethics is crucial for this job.
Responsibilities
- Providing the clients with product and service knowledge
- Identifying and resolving any urgent client service queries
- Developing and implementing monthly/yearly departmental goals
- Ensuring that follow-up and promotional calls are being made on time
Requirement
- 1-2 years of experience as a Business Development Executive / Manager
- Excellent written and verbal communication skills
- Ability to learn and implement new process updates.
- Knowledge of the industry norms and practices
- Good time management and organisational skills
- Strong analytical and problem-solving abilities
- Having an eye for detail
- Good listening abilities
- Ability to maintain calm composure in stressful situations
- Having a well-groomed personality and professional behaviour
- Ability to manage strict deadlines
- Ability to offer excellent customer service
Schedule:
- Day shift
Work Location: One location
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